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Manufacturer communication · Service campaign

Mazda service campaign SSPD7

Mazda filed this with NHTSA as a service campaign dated Aug 6, 2024, received Aug 5, 2024, about the unknown or other — 6 documents under this number: SSPD7 FCa, SSPD7 FC, SSPD7 Warranty, SSPD7 Repair and more. It names 2 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Special Service Program (SSPD7) - 2024 CX-30 and 2024 Mazda3 - Body Control Module (BCM) and Vehicle Control Module (VCM) software concern Mazda Motor Corporation has decided to conduct a Special Service Program on certain 2024MY CX-30 vehicles produced from August 22, 2023 through December 1, 2023, and 2024MY Mazda3 vehicles produced from May 25, 2023 through November 30, 2023. If you are a recipient of this notice, your vehicle is included in this SSP. Concern 1: Opening scene of instrument cluster is not displayed as designed Some vehicles may experience that the opening scene* of the instrument cluster is not displayed as designed after the ignition is turned on due to improper control software of the Body Control Module (BCM). * Opening sequence of the instrument cluster refers to the display that occurs immediately after the ignition is turned on, where the vehicle model's logo is shown on the instrument cluster's LCD screen before transitioning to the speedometer display, as well as the sequence where the needles of the analog meters swing to its maximum position then back to initial position. Concern 2: Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as an ahead vehicle due to inappropriate detection control program of the Vehicle

Manufacturer campaign id SSPD7 Kind Service campaign Manufacturer date Aug 6, 2024 Received by NHTSA Aug 5, 2024 Components Unknown Or Other, Electrical System, Vehicle Speed Control, Forward Collision Avoidance, Engine First dated Jul 15, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSPD7 FCaService campaignAug 6, 202411006906not yet checked
SSPD7 FCService campaignJul 26, 202411005697not yet checked
SSPD7 WarrantyService campaignJul 23, 202411005695not yet checked
SSPD7 RepairService campaignJul 23, 202411005693not yet checked
SSPD7 Owner LetterService campaignJul 23, 202411005690not yet checked
SSPD7 Dlr LtrService campaignJul 15, 202411005685not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mazda SSPD7 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSPD7 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SSPD7 cover?

The manufacturer filed it against 2 model years: 2024 Mazda CX-30, 2024 Mazda Mazda3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.