⌘K
HomeBulletinsMazda SSPA6
Manufacturer communication · Service campaign

Mazda service campaign SSPA6

Mazda filed this with NHTSA as a service campaign dated Apr 3, 2025, received Aug 25, 2017, about the air bags — 10 documents under this number: SSPA6 FCa, SSPA6 Repair, SSPA6 FC. It names 1 model year (2016). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016. If you are a recipient of this notice, your vehicle is included in Special Service Program (SSP) A6. What is the problem? Certain 2016 CX-5 vehicles were evaluated under NHTSA’s new frontal oblique crash test, and the evaluation revealed that the fabric of the passenger frontal air bag may be torn during deployment of the air bag. NHTSA performed a frontal oblique crash being evaluated for inclusion in the New Car Assessment Program (NCAP). The NCAP test being evaluated is not a requirement of the current vehicle safety regulations or NCAP ratings, but will be used for NCAP safety ratings for future model year vehicles. Even though 2016 CX-5 vehicles fully satisfy the current vehicle safety regulations, we are conducting the SSP to minimize any potential safety risk. Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All dealers must return their MDRT SSPA6 Tool to Mazda with a Warranty Part Return Shipping label by August 21, 2020. Any MDRT SSPA6 Tool not returned to Mazda by that time will incur a $1,000.00 missing tool charge. New Mazda dealers that do not have this tool, please fill out the Dealer Recall Help form on MXConnect > Warranty to advise you do not have the tool.

Kind Service campaign (also filed as Service bulletin) Manufacturer date Apr 3, 2025 Received by NHTSA Aug 25, 2017 Components Air Bags, Electrical System, Engine And Engine Cooling, Equipment First dated Nov 22, 2016

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSPA6 FCaService campaignApr 3, 202511017717not yet checked
SSPA6 RepairService campaignMar 5, 202511016380not yet checked
SSPA6 FCService campaignMar 5, 202511016379not yet checked
SSPA6Service bulletinJul 10, 202010177976not yet checked
SSPA6Service bulletinFeb 5, 201910154429not yet checked
SSPA6Service bulletinJul 12, 201810143969not yet checked
SSPA6Service bulletinJan 11, 201810129355not yet checked
SSPA6Service bulletinOct 2, 201710123445not yet checked
SSPA6Service bulletinJun 15, 201710116235not yet checked
SSPA6Service bulletinNov 22, 201610118482not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mazda SSPA6 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSPA6 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SSPA6 cover?

The manufacturer filed it against 1 model year: 2016 Mazda CX-5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.