Mazda bulletin SA-018-25
What it saysImportant Note: This Service alert is intended as an early notification for upcoming software releases. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Mar 25, 2025, received Apr 1, 2025, about the electrical system. It names 3 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationImportant Note: This Service alert is intended as an early notification for upcoming software releases. Please refer to the latest dealer communications and MGSS for updated information. CX-90 MHEV Battery: Mazda is currently experiencing many backorders on MHEV Batteries (K6Y8-67-ZBXD). The issue causing most of the concerns is a cell imbalance inside the MHEV battery, which sets DTC P0DAB. The repair solution for this concern is to perform the software reflash and replace the battery as required. The cell balancing issue is resolved with a software reflash starting in November of 2023 production and this software update is part of recall 7024J - SAFETY RECALL - MULTIPLE ECU'S REPROGRAMMING. Ensure this recall is completed on every CX-90 that comes into your dealer to prevent possible MHEV cell imbalance. As a reminder, the MHEV battery is warrantied 8 years/80,000 miles to support our customers through the life of their vehicle. In terms of the MHEV Battery back-order status, as a result of significant efforts, including air-shipping hundreds of replacement batteries, we are projecting all current backorders will be filled by the last week of March 2025. CX-90 and CX-70 PHEV Electrical Leakage: Some customers have experienced an “electrical leakage fault” with DTC P0AA6 resulting in a no start condition after one key-cycle. Mazda has identified a PCM software programming issue that causes this DTC occurrence. Under current PCM logic, when P0AA6 detection occurs, the vehicle is prevented from restarting. The new software will be available in late March to reflash vehicles. This allows vehicles to be restarted if the fault is detected. Should the DTC persist, perform normal MGSS service procedures for electrical leakage diagnosis.
Trouble codes it names: P0AA6 P0DAB
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SA-018-25 | Service bulletin | Mar 25, 2025 | 11016241 | PDF, 118 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 534 complaints with NHTSA since 2015. 71 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Hybrid system electrical leakage. Literally makes the car unusable. Dozens of examples on both Reddit and Facebook
2024 Mazda CX-90 · Electrical System · filed with NHTSA Feb 18, 2024
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group123 other manufacturer communications filed against these Mazda models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 09-027-26 | Service bulletin | Sep 29, 2026 | DESCRIPTION Some CX-70 and CX-90 PHEV vehicles may fail to start (enter READY mode) in cold weather, but the vehicle can often be started su… |
| SA-012-26d | Service bulletin | Sep 18, 2026 | DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional sym… |
| SA-038-26b | Service bulletin | Sep 10, 2026 | This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06… |
| SA-053-26 | Service bulletin | Aug 19, 2026 | This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRI… |
| SA-039-26a | Service bulletin | Aug 19, 2026 | This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect… |
| SA-051-26 | Service bulletin | Aug 15, 2026 | This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-076/24 10/22/24 DESCRIPTION This Se… |
| SA-050-26 | Service bulletin | Aug 7, 2026 | DESCRIPTION Some vehicles may continue to display the recall notification "IMPORTANT NOTICE. VIEW VEHICLE STATUS MONITOR FOR DETAILS" on the… |
| SA-012-26c | Service bulletin | Aug 7, 2026 | This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-012/26 04/17/26, 03/04/26 and 02/2… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda SA-018-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SA-018-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SA-018-25 cover?
The manufacturer filed it against 3 model years: 2025 Mazda CX-70, 2025 Mazda CX-90, 2024 Mazda CX-90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.