Mazda bulletin SA-013-24
What it saysSome vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Feb 16, 2024, received Mar 6, 2024, about the wheels. It names 19 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SA-013-24 | Service bulletin | Feb 16, 2024 | 10251369 | PDF, 120 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 19 model years this bulletin names have filed 884 complaints with NHTSA since 2015. 3 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Structural bolt (p#: 9-YA01-1401-A) connecting the lower control arm assembly to subframe has rusted apart. The head of the bolt was found in my driveway, otherwise there would be no indication of this potentially catastrophic failure. Vehicle is only 3 years old, was a cpo purchase, and has just 55k miles. Underbody is clean of rust.
2023 Mazda CX-9 · Suspension · filed with NHTSA Sep 29, 2026
215/45R18 89V I bought a new 2024 Mazda 3 sedan Sport for my senior college son on in Rockville, Maryland. In the evening of , during our attending my son's graduation in Nashville, Tennessee, on the highway to hotel, the front right tire was suddenly blowed out (air leaking quickly and completely).
2024 Mazda Mazda3 · Tires · filed with NHTSA Nov 20, 2024
The contact owns a 2023 Mazda Mazda3 equipped with Bridgestone Tires, Tire Line: Turanza EL440, Tire Size: 215/45/R18, DOT Number: . The contact stated that while inspecting the vehicle, it was discovered that the front passenger’s side tire had developed a sidewall bubble and the tire was replaced.
2023 Mazda Mazda3 · Tires · filed with NHTSA Jul 1, 2024
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the wheels
Source: same model, same component group9 other manufacturer communications filed against these Mazda models under the same component group (wheels), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 02-003-26a | Service bulletin | Sep 5, 2026 | This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 02-003/26 06/24/26 DESCRIPTION Some v… |
| 02-003-26 | Service bulletin | Jun 25, 2026 | DESCRIPTION Some vehicles have reported faster than expected tire wear for vehicles equipped with OEM "Falken 275/45/21" tires, without outs… |
| SA-002-26 | Service bulletin | Jan 6, 2026 | Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on rad… |
| SA-020-25a | Service bulletin | Nov 19, 2025 | There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the s… |
| SA-022-24a | Other | Jun 7, 2024 | Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles… |
| PF-24-07 | Other | May 24, 2024 | Please be advised that the valve stem seals assigned to the 2.5 Skyactiv Turbo engines in GEPC are incorrect. The Diesel Valve Stem seal SH0… |
| SA-022-24 | Service bulletin | Apr 10, 2024 | Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles… |
| SA-031-23 | Service bulletin | May 17, 2023 | Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda SA-013-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SA-013-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SA-013-24 cover?
The manufacturer filed it against 19 model years: 2024 Mazda CX-30, 2023 Mazda CX-30, 2022 Mazda CX-30, 2024 Mazda CX-5, 2023 Mazda CX-5, 2022 Mazda CX-5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.