Mazda service campaign MSP61 SSPD7
What it saysLaunch of Mazda Service Program MSP61 & Special Service Program SSPD7 Affecting 2024MY CX-30 and Mazda3 Vehicles Mazda Motor Corporation has decided to conduct one Mazda Service Program (MSP61) and one Special Service… NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service campaign dated Jul 23, 2024, received Aug 5, 2024, about the electrical system — 1 document under this number: MSP61 SSPD7 Dlr Ltr. It names 2 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Launch of Mazda Service Program MSP61 & Special Service Program SSPD7 Affecting 2024MY CX-30 and Mazda3 Vehicles Mazda Motor Corporation has decided to conduct one Mazda Service Program (MSP61) and one Special Service Program (SSPD7) affecting vehicles in the U.S. and U.S. Territories. Mazda vehicles in Canada and Mexico are also affected by SSPD7 and must be repaired if presented to your dealership. There is some overlap in the VIN population and certain vehicles are affected by both campaigns.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| MSP61 SSPD7 Dlr Ltr | Service campaign | Jul 23, 2024 | 11005681 | PDF, 86 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 46 complaints with NHTSA since 2015. 15 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I was denied work on a network issue recall 3 separate times at the dealership I bought the car. The first time I was told it was because of a smell. If I clean the car, they will fix it. I noticed after they were in the car my backup camera didn’t work which I also thought might be a recall but found out it wasnt.
2024 Mazda Mazda3 · Electrical System · filed with NHTSA Aug 7, 2026 · ODI 11755539
The vehicle intermittently fails to start when pressing the push-button start system. The start/stop button becomes unresponsive despite normal conditions (key present, brake engaged, no warning indicators preventing ignition).
2024 Mazda CX-30 · Electrical System · filed with NHTSA Apr 14, 2026 · ODI 11731038
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group97 other manufacturer communications filed against these Mazda models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SA-012-26d | Service bulletin | Sep 18, 2026 | DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional sym… |
| SA-042-26a | Service bulletin | Sep 17, 2026 | Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The chang… |
| SA-041-26a | Service bulletin | Sep 11, 2026 | DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer b… |
| SA-038-26b | Service bulletin | Sep 10, 2026 | This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06… |
| SA-054-26 | Service bulletin | Aug 20, 2026 | This Service Alert supersedes the previously issued Service Alerts listed below: The changes are noted in Red. Infotainment Reboot With Nav… |
| SA-053-26 | Service bulletin | Aug 19, 2026 | This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRI… |
| SA-039-26a | Service bulletin | Aug 19, 2026 | This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect… |
| SA-050-26 | Service bulletin | Aug 7, 2026 | DESCRIPTION Some vehicles may continue to display the recall notification "IMPORTANT NOTICE. VIEW VEHICLE STATUS MONITOR FOR DETAILS" on the… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda MSP61 SSPD7 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the MSP61 SSPD7 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does MSP61 SSPD7 cover?
The manufacturer filed it against 2 model years: 2024 Mazda CX-30, 2024 Mazda Mazda3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: (MMVO produced) 3MVDM****RM 600012 -: built 22 Aug 2023 – 15 May 2024; (MMVO produced) 3MZBP ****RM 400011 -: built 5 Sep 2023 – 15 May 2024; (MC produced) JM1BP**** R1 650008 -: built 25 May 2023 – 19 Mar 2024 — the build date is on the certification label in the driver’s door jamb.