Mazda bulletin 06-002-25
What it saysSome vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Nov 14, 2025, received Dec 4, 2025, about the steering. It names 6 model years (2016–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by insufficient lubrication between the worm wheel gear and worm shaft. To eliminate this concern, the amount of grease between the worm wheel gear and worm shaft was increased and the housing end cover shape was modified.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 06-002-25 | Service bulletin | Nov 14, 2025 | 11026095 | PDF, 1,809 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| D0Y0-32-GR1B | Steering Grease 1 Includes parts listed below | — | eBay Motors → |
| D0Y0-32-GR1 | — | — |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Mazda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 111 complaints with NHTSA since 2015. 8 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Having the exact same issue as was outlined and allegedly repaired in the prior service bulletin 06-001/20. Obviously this bulletin only applies to vehicles up to model year 2020. I have checked the model number on the steering motor to determine that it is the "updated" design.
2021 Mazda CX-3 · Steering · filed with NHTSA Mar 9, 2024 · ODI 11576356
All of the issues listed in Mazda Technical Service Bulletin 06-001/20, however this bulletin does not cover my model. Inspected by dealer, possible solution intended to be relubrication of the worm gear/worm shaft in the steering assembly.
2021 Mazda CX-3 · Steering · filed with NHTSA Oct 28, 2024 · ODI 11622299
The Mazda CX-30 2021 I purchased from Mastria Mazda in Raynham, Massachusetts has a steering problem that is a significant safety concern. The steering wheel has resistance that can most notably be felt at highway speeds (around 65 mph).
2021 Mazda CX-3 · Steering · filed with NHTSA May 11, 2024 · ODI 11588265
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group1 other manufacturer communication filed against the Mazda CX-3 under the same component group (steering), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 06-001-25 | Service bulletin | Jan 24, 2025 | Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an in… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda 06-002-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 06-002-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.
Which vehicles does 06-002-25 cover?
The manufacturer filed it against 6 model years: 2021 Mazda CX-3, 2020 Mazda CX-3, 2019 Mazda CX-3, 2018 Mazda CX-3, 2017 Mazda CX-3, 2016 Mazda CX-3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2016-2022 CX-3 (Japan built): built before 11 Jul 2022; 2023-2025 CX-3 (Mexico built): built before 28 Jul 2025; built before 29 Sep 2025 — the build date is on the certification label in the driver’s door jamb.