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Manufacturer communication · Service campaign

Maserati service campaign 727

Maserati filed this with NHTSA as a service campaign dated Jul 15, 2024, received Jul 19, 2024, about the unknown or other — 1 document under this number: MAS004293 RU 24-20. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain Maserati GranCabrio MY24 listed in MODISCS+ are involved in a Rapid Update to either update the TBM software or replace the Telematics Box module (TBM) altogether. On some vehicles, customers may experience Sirius XM radio satellite connectivity issues which may result in a prompt message “Maserati Connect Module requires service� appearing on the MIA display

Manufacturer campaign id 727 Kind Service campaign Manufacturer date Jul 15, 2024 Received by NHTSA Jul 19, 2024 Components Unknown Or Other

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
MAS004293 RU 24-20Service campaignJul 15, 202411004982not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2024 Maserati Nuova Grancabrio.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Maserati 727 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the 727 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 727 cover?

The manufacturer filed it against 1 model year: 2024 Maserati Nuova Grancabrio. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.