Mack service campaign S3284 202408
What it saysMack trucks has determined that certain AN, GR, and PI models were built using the incorrect power steering cooler hose clamps. NHTSA’s full summary ↓
Mack filed this with NHTSA as a service campaign dated Aug 24, 2024, received Sep 4, 2024, about the steering. It names 3 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationService Campaign: Mack trucks has determined that certain AN, GR, and PI models were built using the incorrect power steering cooler hose clamps.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S3284 202408 | Service campaign | Aug 24, 2024 | 11006863 | PDF, 702 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2024 Mack Anthem (an); 2024 Mack Granite (gr); 2024 Mack Pinnacle (pi/pn).
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
More bulletins about the steering
Source: same model, same component group2 other manufacturer communications filed against these Mack models under the same component group (steering), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S4584 092025 | Service campaign | Sep 1, 2025 | The vehicle’s steering shaft support bracket may have been assembled with incorrect hardware. |
| S3949 202406 | Service campaign | Jun 3, 2024 | SC - Steering Stub Shaft Hardware Replacement |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mack, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mack S3284 202408 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the S3284 202408 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does S3284 202408 cover?
The manufacturer filed it against 3 model years: 2024 Mack Anthem (an), 2024 Mack Granite (gr), 2024 Mack Pinnacle (pi/pn). Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.