Mack service campaign S3284 202408
Mack filed this with NHTSA as a service campaign dated Aug 24, 2024, received Sep 4, 2024, about the steering. It names 3 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationService Campaign: Mack trucks has determined that certain AN, GR, and PI models were built using the incorrect power steering cooler hose clamps.
Document filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| S3284 202408 | Service campaign | Aug 24, 2024 | 11006863 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2024 Mack Anthem (an); 2024 Mack Granite (gr); 2024 Mack Pinnacle (pi/pn).
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mack S3284 202408 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the S3284 202408 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does S3284 202408 cover?
The manufacturer filed it against 3 model years: 2024 Mack Anthem (an), 2024 Mack Granite (gr), 2024 Mack Pinnacle (pi/pn). Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.