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HomeBulletinsMack M0311 202409
Manufacturer communication · Emissions

Mack bulletin M0311 202409

Mack filed this with NHTSA as a emissions communication dated Sep 25, 2024, received Oct 4, 2024, about the engine. It names 7 model years (2018–2020). A emissions communication is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Emission Recall: EC0033-M0311 SCR Recall

Kind Emissions Manufacturer date Sep 25, 2024 Received by NHTSA Oct 4, 2024 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
M0311 202409EmissionsSep 25, 202411008389not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2018 Mack Anthem (an); 2019 Mack Anthem (an); 2020 Mack Anthem (an); 2018 Mack CHU; 2018 Mack Pinnacle (pi/pn); 2019 Mack Pinnacle (pi/pn); 2020 Mack Pinnacle (pi/pn).

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mack M0311 202409 a recall?

No. A emissions communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the M0311 202409 repair free?

A emissions communication is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does M0311 202409 cover?

The manufacturer filed it against 7 model years: 2018 Mack Anthem (an), 2019 Mack Anthem (an), 2020 Mack Anthem (an), 2018 Mack CHU, 2018 Mack Pinnacle (pi/pn), 2019 Mack Pinnacle (pi/pn) and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.