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Manufacturer communication · Service bulletin

Lotus bulletin sb_2019_04

Lotus filed this with NHTSA as a service bulletin dated Mar 6, 2019, received Apr 2, 2019, about the electrical system. It names 2 model years (2017–2018). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

It is possible that some lithium batteries have been irreparably damaged because they have not been maintained whilst the vehicle is in storage or have been irreparably damaged because the correct charging procedure has not been carried out

Kind Service bulletin Manufacturer date Mar 6, 2019 Received by NHTSA Apr 2, 2019 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA id
sb_2019_04Service bulletinMar 6, 201910156443

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lotus sb_2019_04 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the sb_2019_04 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does sb_2019_04 cover?

The manufacturer filed it against 2 model years: 2018 Lotus Evora, 2017 Lotus Evora. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.