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Federal filingsHome›Bulletins›Lincoln› SSM 53351
Manufacturer communication · Service bulletin

Lincoln bulletin SSM 53351

What it saysSome 2025 Aviator vehicles built on 11-May-2024 and through 07-Oct-2024 may exhibit an inoperative approach detection illuminated entry function and/or reduced passive entry functionality. NHTSA’s full summary ↓

Lincoln filed this with NHTSA as a service bulletin dated Feb 4, 2025, received Feb 11, 2025. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built 2025 Aviator vehicles: May 11, 2024 – Oct 7, 2024 “Some 2025 Aviator vehicles built on 11-May-2024 and through 07-Oct-2024 may exhibit an inoperative approach detection illuminated entry function and/or reduced passive entry functionality.”

What it applies to, as NHTSA’s summary states it — build dates and equipment as the manufacturer filed them. The dealer checks the VIN and the build date on the door jamb; a vehicle outside the window is not covered by this bulletin.

Some 2025 Aviator vehicles built on 11-May-2024 and through 07-Oct-2024 may exhibit an inoperative approach detection illuminated entry function and/or reduced passive entry functionality. This may be due to the body control module (BCM) configuration.

Kind Service bulletin Manufacturer date Feb 4, 2025 Received by NHTSA Feb 11, 2025 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 53351Service bulletinFeb 4, 202511014156PDF, 47 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Lincoln files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 18 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lincoln, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lincoln SSM 53351 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 53351 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 53351 cover?

The manufacturer filed it against 1 model year: 2025 Lincoln Aviator. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.