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Manufacturer communication · Service bulletin

Lincoln bulletin PU0415-BLM-VIS

What it saysSoftware Update PU0415-BLM-VIS for 2022- 2023 Navigator is now available. NHTSA’s full summary ↓

Lincoln filed this with NHTSA as a service bulletin dated Oct 11, 2023, received Nov 3, 2023, about the equipment. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Software Update PU0415-BLM-VIS for 2022- 2023 Navigator is now available. Quality improvements include: - Robustness action to prevent loss of Phone As A Key (PAAK) Function after future OTA updates.

Kind Service bulletin Manufacturer date Oct 11, 2023 Received by NHTSA Nov 3, 2023 Components Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PU0415-BLM-VISService bulletinOct 11, 202310244818PDF, 129 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the infotainment for the 2023 Navigator →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 28 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

14 other manufacturer communications filed against the Lincoln Navigator under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Lincoln list.

NumberKindDatedNHTSA’s summary
22M03 S1Service bulletinApr 12, 2024Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or…
TSB 24-2028Service bulletinMar 11, 2024This article supersedes 23-2266 to update the vehicle model years affected to include 2024 model year. Some 2022-2024 Expedition/Navigator v…
SSM 52326Service bulletinMar 4, 2024Some 2022-2023 Expedition/Navigator built on or before 20-Apr-2023 equipped with SYNC 4 may experience SiriusXM® 360L missing one or more of…
SSM 52272Service bulletinFeb 16, 2024Some 2023 Navigator vehicles may exhibit a heated seat switch/center display screen mismatch indicating heated seat temp level. Inform custo…
TSB 23-2345Service bulletinNov 14, 2023Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displayin…
TSB 23-2320Service bulletinOct 9, 2023This article supersedes 22-2492 to update the vehicle model years affected. Some 2022-2023 Expedition/Navigator vehicles may experience Andr…
TSB 23-2307Service bulletinOct 5, 2023Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Ex…
SAN Vol1 Issue2Service bulletinOct 2, 2023The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, o…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lincoln, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lincoln PU0415-BLM-VIS a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PU0415-BLM-VIS repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PU0415-BLM-VIS cover?

The manufacturer filed it against 2 model years: 2023 Lincoln Navigator, 2022 Lincoln Navigator. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.