Lincoln bulletin 25L01
What it saysCertain 2025 Model Year Aviator Reserve 200A Series Retail Ordered Vehicles - Rear Heated Seat Refund PROGRAM TERMS NHTSA’s full summary ↓
Lincoln filed this with NHTSA as a manufacturer communication dated May 8, 2025, received Jun 3, 2025, about the seats. It names 1 model year (2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain 2025 Model Year Aviator Reserve 200A Series Retail Ordered Vehicles - Rear Heated Seat Refund PROGRAM TERMS
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25L01 | Other | May 8, 2025 | 11019015 | PDF, 255 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 18 complaints with NHTSA since 2015. 3 of them name Seats — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The 2nd row seats are malfunctioning, sliding up and folding while the car is moving. The button at the top of the seat seems to be getting stuck. There is a whole forum about this issue, with years of reports but never seems to be a recall - this is a SERIOUS safety issue
2025 Lincoln Aviator · Seats · filed with NHTSA Nov 16, 2025 · ODI 11699708
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group2 other manufacturer communications filed against the Lincoln Aviator under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55226 | Service bulletin | Oct 7, 2026 | For 2020-2026 Aviator/Corsair and 2018-2026 Navigator vehicles, if diagnostics in Workshop Manual (WSM) Section 501-10A > Front Seats > Diag… |
| SSM 52776 | Service bulletin | Aug 2, 2024 | Some 2020-2025 Explorer/Aviator vehicles may have a concern where the second row outboard manual/power seats do not fold, exhibit excess eff… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lincoln 25L01 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25L01 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 25L01 cover?
The manufacturer filed it against 1 model year: 2025 Lincoln Aviator. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.