Lexus bulletin LSB006323
What it saysTSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. NHTSA’s full summary ↓
Lexus filed this with NHTSA as a service bulletin dated Dec 8, 2023, received Jan 29, 2024, about the electrical system. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories (including interior light, clock, and radio reset). ?Interior cleanliness. ?Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Lexus. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to input their dealer information and set the service reminder on the Navigation Screen before delivery. By doing this, customers will be reminded to return to your dealership for service. (See Page 2 of the RZ 300e/RZ 450e PDS Check Sheet ?Set Dealer and Service Reminder.?) This bulletin contains the PDS procedures that apply specifically to 2024 model year RZ 300e and RZ 450e vehicles. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the RZ 300e/RZ 450e PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines and Battery Electric Vehicle (BEV) Traction Battery Long-Term Maintenance Guidelines.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| LSB006323 | Service bulletin | Dec 8, 2023 | 10249316 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 5 complaints with NHTSA since 2015. 4 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I am reporting a safety concern involving a 2024 Lexus RZ300e related to battery range performance and charging requirements in cold weather. In real-world winter conditions in Massachusetts, the vehicle experiences severe range loss, requiring excessive and repeated public charging to remain operable.
2024 Lexus RZ · Electrical System · filed with NHTSA Dec 27, 2025 · ODI 11707267
Vehicle Completely Locks itself. Not able to open doors. Even Not able to open with keyless remote fob. Not able to take Charging cable connection out of vehicle. It has happened twice. Lexus was made aware of this issue. I have been stranded twice. It is a safety issue and requesting NHTSA to recall
2024 Lexus RZ · Electrical System · filed with NHTSA Nov 7, 2025 · ODI 11698167
My 2023 Lexus RZ450e experienced a sudden failure of the 12-volt battery, which completely disabled the vehicle and prevented it from starting. The battery failed while the car was plugged into a Level 2 home charger, but not in ‘Ready’ mode.
2024 Lexus RZ · Electrical System · filed with NHTSA May 13, 2025 · ODI 11660591
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group26 other manufacturer communications filed against the Lexus RZ under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Lexus list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| L-TT-0326-23 REV2 | Service bulletin | Aug 19, 2025 | Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources… |
| 25LC03 | Service campaign | Aug 5, 2025 | A software update has been developed for certain 2023 model year RZ450e vehicles. It is designed to improve DC-charging performance, and enh… |
| L-SB-0043-23 REV1 | Service bulletin | Jun 13, 2025 | The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The… |
| L-TT-0340-25 | Service bulletin | Apr 2, 2025 | To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. T… |
| L-SB-0036-22 REV2 | Service bulletin | Feb 10, 2025 | Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for… |
| L-SB-0013-24 REV1 | Service bulletin | Feb 10, 2025 | The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is… |
| L-SB-0021-23 REV2 | Service bulletin | Jan 30, 2025 | Some 2022 – 2025 model year Lexus vehicles may require the download and installation of vehicle specific software or configuration software… |
| L-SB-0035-22 REV2 | Service bulletin | Jan 23, 2025 | When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. Th… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lexus LSB006323 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the LSB006323 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.
Which vehicles does LSB006323 cover?
The manufacturer filed it against 1 model year: 2024 Lexus RZ. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.