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Manufacturer communication · Service bulletin

Lexus bulletin L-SB-0051-23

What it saysTSB: Some 2022 ? 2024 model year NX 250 and NX 350 vehicles may exhibit a warning message on the Multi-information Display (MID) to apply the brakes when shifting out of Park into Drive or Reverse. NHTSA’s full summary ↓

Lexus filed this with NHTSA as a service bulletin dated Oct 17, 2023, received Nov 27, 2023, about the power train. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TSB: Some 2022 ? 2024 model year NX 250 and NX 350 vehicles may exhibit a warning message on the Multi-information Display (MID) to apply the brakes when shifting out of Park into Drive or Reverse. The transmission floor shift assembly (SBW ECU) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to reprogram the transmission floor shift assembly.

Kind Service bulletin Manufacturer date Oct 17, 2023 Received by NHTSA Nov 27, 2023 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
L-SB-0051-23Service bulletinOct 17, 202310245471not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Lexus files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 97 complaints with NHTSA since 2015. 4 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2022 Lexus NX350. The contact stated while at the carwash and shifting from park (P) to drive (D) the vehicle failed to respond, causing the vehicle behind to hit the rear of his vehicle. The tailgate and the rear bumper sustained minor damage. There was no warning light illuminated. The air bags did not to deploy.

2022 Lexus NX · Power Train · filed with NHTSA Mar 2, 2023 · ODI 11509821

The contact owns a 2023 Lexus NX 350. The contact stated that while driving at various speeds or while idling, the transmission independedntly shifted into park (P), and the vehicle failed to move forward.

2023 Lexus NX · Power Train · filed with NHTSA Sep 15, 2026 · ODI 11764392

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

4 other manufacturer communications filed against the Lexus NX under the same component group (power train), newest first.

NumberKindDatedNHTSA’s summary
L-SB-0017-25 REV2Service bulletinApr 17, 2026Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehicles may exhibit both of the following conditions at ve…
L-SB-0009-26Service bulletinApr 16, 2026Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehiclesmay exhibit the following condition at vehicle star…
L-SB-0017-25Service bulletinFeb 20, 2025Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehicles may exhibit both of the following conditions at ve…
L-SB-0050-22 RevService bulletinOct 5, 2023TSB: Some 2022 ? 2024 model year NX 250, 2022 ? 2023 model year NX 350, and 2022 model year NX 350h and NX 450h+ vehicles may exhibit a MIL…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lexus L-SB-0051-23 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the L-SB-0051-23 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.

Which vehicles does L-SB-0051-23 cover?

The manufacturer filed it against 3 model years: 2024 Lexus NX, 2023 Lexus NX, 2022 Lexus NX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.