Lexus bulletin L-SB-0003-25
What it saysSome 2025 model year Lexus vehicles are equipped with an eOwner’s Manual (eOM), which is installed into the head unit while the vehicle is in transit. NHTSA’s full summary ↓
Lexus filed this with NHTSA as a service bulletin dated Jan 14, 2025, received Feb 12, 2025, about the electrical system. It names 2 model years (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2025 model year Lexus vehicles are equipped with an eOwner’s Manual (eOM), which is installed into the head unit while the vehicle is in transit. During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmation section of this bulletin to ensure that the software is installed correctly.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| L-SB-0003-25 | Service bulletin | Jan 14, 2025 | 11014182 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Lexus files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 2 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group18 other manufacturer communications filed against these Lexus models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Lexus list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| L-SB-0057-22 OBSOLETE | Service bulletin | Feb 2, 2026 | OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26. |
| L-SB-0004-26 | Service bulletin | Jan 23, 2026 | Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash d… |
| L-TT-0326-23 REV2 | Service bulletin | Aug 19, 2025 | Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources… |
| L-SB-0043-23 REV1 | Service bulletin | Jun 13, 2025 | The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The… |
| L-TT-0341-25 | Service bulletin | Apr 2, 2025 | To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. T… |
| L-SB-0013-24 REV1 | Service bulletin | Feb 10, 2025 | The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is… |
| L-SB-0057-22 REV2 | Service bulletin | Jan 14, 2025 | Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash d… |
| L-SB-0016-23 | Service bulletin | Dec 21, 2024 | TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include stora… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lexus L-SB-0003-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the L-SB-0003-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.
Which vehicles does L-SB-0003-25 cover?
The manufacturer filed it against 2 model years: 2025 Lexus IS, 2025 Lexus RC. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.