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Manufacturer communication · Service bulletin

Lexus bulletin 23LD03-2

What it saysTI: technical instructions for limited service campaign 23LD03 DCM replacement certain 2023 model year RX350 certain 2023 model year RX350H certain 2023 model year RX500H NHTSA’s full summary ↓

Lexus filed this with NHTSA as a service bulletin dated May 25, 2023, received Jun 26, 2023, about the communication. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN 23LD03 DCM REPLACEMENT CERTAIN 2023 Model Year RX350 CERTAIN 2023 Model Year RX350H CERTAIN 2023 Model Year RX500H

Kind Service bulletin Manufacturer date May 25, 2023 Received by NHTSA Jun 26, 2023 Components Communication

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
23LD03-2Service bulletinMay 25, 202310238149not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the manufacturer telematics for the 2023 RX →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Lexus files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 66 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the communication

Source: same model, same component group

1 other manufacturer communication filed against the Lexus RX under the same component group (communication), newest first.

NumberKindDatedNHTSA’s summary
LTT032623Service bulletinAug 17, 2023TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on thei…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lexus 23LD03-2 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 23LD03-2 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.

Which vehicles does 23LD03-2 cover?

The manufacturer filed it against 1 model year: 2023 Lexus RX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.