Kia bulletin TSB_ELE323
What it saysThis bulletin provides information regarding a 12V battery parasitic draw concern on certain 2024MY Carnival (KA4) vehicles produced from August 28, 2023 through September 7, 2023. NHTSA’s full summary ↓
Kia filed this with NHTSA as a service bulletin dated Apr 15, 2024, received May 6, 2024, about the electrical system. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Kia Carnival bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: PSM/IMS UNIT REPLACEMENT (SA555) - This bulletin provides information regarding a 12V battery parasitic draw concern on certain 2024MY Carnival (KA4) vehicles produced from August 28, 2023 through September 7, 2023. In these vehicles, the battery may discharge slowly over time while the vehicle is parked, potentially resulting in a no-start condition due to the power seat module (PSM) / integrated memory seat (IMS) unit, which was assembled with an incorrect internal ceramic capacitor by the supplier.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB_ELE323 | Service bulletin | Apr 15, 2024 | 10253313 | PDF, 288 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Kia bulletins for the Carnival
A weekly email, sent only in a week when Kia files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 75 complaints with NHTSA since 2015. 17 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Purchased new KIA Carnival in May 2024. In August 2024 ALL of the warning lights came on and started cycling through to check every system. The warnings were the only thing that worked on the instrument cluster. All of the analog instruments stopped working: the speedometer, the tachometer, the fuel gauge, etc..
2024 Kia Carnival · Electrical System · filed with NHTSA Mar 2, 2025 · ODI 11645778
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group32 other manufacturer communications filed against the Kia Carnival under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Kia list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| WTY048 | Warranty extension | Aug 25, 2026 | TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION/REPLACEMENT (WTY048) - This bulletin provides information associated with the Warranty… |
| ELE413 | Over-the-air update | Jun 18, 2026 | RELEASE NOTES: OVER-THE-AIR: SOFWARE UPDATE FOR DATA CONNECTIVITY (ELE413) - This Over-the-Air (OTA) software update is designed to update t… |
| TSB_ELE422 | Service bulletin | May 28, 2026 | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE. KIA. COM - This bulletin provides information and service proc… |
| TSB_ELE417 | Service bulletin | Apr 14, 2026 | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infot… |
| TSB_ELE413 | Service bulletin | Mar 20, 2026 | TECHNICAL SERVICE BULLETIN: DCU COMMUNICATION LOGIC IMPROVEMENT - This bulletin provides the procedure to upgrade the Data Connectivity Unit… |
| PS807 | Service bulletin | Mar 5, 2026 | PITSTOP: TECHNICAL OPERATIONS: CCU FUSE OPEN AFTER WIRING HARNESS REPLACEMENT - This Pitstop provides information regarding a condition on 2… |
| PS798 | Other | Jan 15, 2026 | PITSTOP: TECHNICAL OPERATIONS: CCRC WITH DTC B281600 (PS798) - This Pitstop provides information regarding DTC B281600 stored on some 2025… |
| SC352 | Service campaign | Nov 13, 2025 | VOLUNTARY SERVICE CAMPAIGN: HVAC SOFTWARE UPGRADE FOR PTC OPERATION LOGIC IMPROVEMENT (SC352) - This bulletin provides information to upgrad… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia TSB_ELE323 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB_ELE323 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.
Which vehicles does TSB_ELE323 cover?
The manufacturer filed it against 1 model year: 2024 Kia Carnival. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2024MY Carnival (KA4): built 28 Aug 2023 – 7 Sep 2023; Carnival (KA4): built 28 Aug 2023 – 7 Sep 2023 — the build date is on the certification label in the driver’s door jamb.