Kia bulletin TSB_ELE306
What it saysThis bulletin provides information to upgrade the software on the driver and passenger front outer door handles on certain 2023-2024MY Telluride (ON) vehicles, produced from February 1, 2023 through June 09, 2023, due… NHTSA’s full summary ↓
Kia filed this with NHTSA as a service bulletin dated Aug 22, 2023, received Aug 24, 2023, about the latches/locks/linkages. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
TECHNICAL SERVICE BULLETIN SERVICE ACTION: FRONT OUTER DOOR HANDLE SOFTWARE UPDATE (SA542) - This bulletin provides information to upgrade the software on the driver and passenger front outer door handles on certain 2023-2024MY Telluride (ON) vehicles, produced from February 1, 2023 through June 09, 2023, due to an inoperative âcapacitive touchâ function of the door handle (lock/unlock) using your hand with the key fob in range, from outside of the vehicle.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB_ELE306 | Service bulletin | Aug 22, 2023 | 10241179 | PDF, 501 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 230A26R0 | Front Outer Door Handle Software Update | 0.4 hrs |
Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Kia’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the lock for the 2024 Telluride →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 440 complaints with NHTSA since 2015. 107 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact's father owns a 2024 Kia Telluride. The contact stated that after parking the vehicle while away from home, the entire instrument panel had gone blank upon the start of the engine without warning.
2024 Kia Telluride · Electrical System · filed with NHTSA Feb 26, 2024 · ODI 11574010
For the 3rd time in less than 3 months the instrument panel is blank, no instruments are visible, no power to the screen. Cars need to go back to analog gauges for safety
2023 Kia Telluride · Electrical System · filed with NHTSA Apr 20, 2023 · ODI 11518034
In depth: 2024 Kia Telluride electrical problems → · 2023 Kia Telluride electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia TSB_ELE306 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB_ELE306 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.
Which vehicles does TSB_ELE306 cover?
The manufacturer filed it against 2 model years: 2024 Kia Telluride, 2023 Kia Telluride. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2023-2024MY Telluride (ON): built 1 Feb 2023 – 9 Jun 2023; Telluride (ON): built 1 Feb 2023 – 9 Jun 2023 — the build date is on the certification label in the driver’s door jamb.