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Manufacturer communication · Service campaign

Kia service campaign SC350

Kia filed this with NHTSA as a service campaign dated Nov 7, 2025, received Oct 17, 2025, about the back over prevention — 6 documents under this number: OTA_SC350, SC350_OWNR, SC350_TSB, SC350_QA and more. It names 2 model years (2025–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN PDW OPERATION LOGIC IMPROVEMENT (SC350) - This bulletin SC350, superseded the previously released TSB ELE400/SA629. This bulletin provides instructions for upgrading the Body Domain Controller (BDC) system on select 2026MY Sportage (NQ5a) and Sportage P/HEV (NQ5 P/HEV) vehicles listed in the table below. Due to a communication fault within the Body Domain Controller (BDC) in the subject vehicles, the Parking Distance Warning (PDW) system may operate intermittently. As a result, the PDW system may not trigger warning sounds or display visual warning indications to nearby objects when the vehicle is stopped or driven at low speeds. The upgrade addresses this issue by improving signal integrity and reducing the likelihood of communication disruptions.

Manufacturer campaign id SC350 Kind Service campaign (also filed as Service bulletin, Over-the-air update) Manufacturer date Nov 7, 2025 Received by NHTSA Oct 17, 2025 Components Back Over Prevention, Electrical System First dated Oct 16, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
OTA_SC350Over-the-air updateNov 7, 202511025946not yet checked
SC350_OWNRService campaignOct 18, 202511024350not yet checked
SC350_TSBService bulletinOct 16, 202511024352not yet checked
SC350_QAService campaignOct 16, 202511024351not yet checked
SC350_DPSMService campaignOct 16, 202511024349not yet checked
SC350_DPService campaignOct 16, 202511024348not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia SC350 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SC350 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SC350 cover?

The manufacturer filed it against 2 model years: 2026 Kia Sportage, 2025 Kia Sportage. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.