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Kia service campaign SC307

What it saysVOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC307) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to relocate and install an improved blower motor 40amp fuse… NHTSA’s full summary ↓

Kia filed this with NHTSA as a service campaign dated Jun 18, 2026, received Aug 14, 2024, about the electrical system — 9 documents under this number: SC307_OWNR_301, SC307_REIMB (2 filings), SC307_OWNR_201, SC307_OWNR and 4 more. It names 2 model years (2021–2022). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Coverage 15 years or 180,000 miles, whichever comes first “…motor in 2021-2022 MY K5 vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.”
What the dealer does Kia dealers will be instructed to relocate the blower motor 40-ampere fuse to another circuit within the multi-fuse which has an increased terminal width.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

2021-2022MY K5 (DL3a) 23 Feb 2021 – 3 May 2021 “Produced from February 23, 2021 through May 3, 2021”
K5 (DL3a) 23 Feb 2021 – 3 May 2021 “K5 (DL3a) February 23, 2021 to May 3, 2021”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC307) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to relocate and install an improved blower motor 40amp fuse, with an increased terminal width, within the front wiring harness fuse box assembly in certain 2021-2022 MY K5 vehicles that were originally sold in or are currently registered in one of the 7 high-heat states (AZ, FL, HI, LA, MS, NV, and TX). Kia dealers will be instructed to relocate the blower motor 40-ampere fuse to another circuit within the multi-fuse which has an increased terminal width. In addition, Kia is extending the New Vehicle Limited Warranty coverage to all owners for repairs related to the HVAC blower motor in 2021-2022 MY K5 vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

One of the 432 warranty extensions and special-coverage programs on file — every make, with the term each runs to.

Manufacturer campaign id SC307 Kind Service campaign (also filed as Service bulletin) Manufacturer date Jun 18, 2026 Received by NHTSA Aug 14, 2024 Components Electrical System, Visibility/Wiper First dated Aug 14, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SC307_OWNR_301Service campaignJun 18, 202611033978PDF, 133 KB
SC307_REIMBService campaignJun 17, 202611033989PDF, 78 KB
SC307_OWNR_201Service campaignMay 7, 202511018157PDF, 138 KB
SC307_OWNRService campaignAug 17, 202411006381PDF, 170 KB
SC307_TSBService bulletinAug 16, 202411006548PDF, 1,185 KB
SC307_REIMBService campaignAug 15, 202411006383PDF, 145 KB
SC307_QAService campaignAug 15, 202411006382PDF, 132 KB
SC307_DPSMService campaignAug 15, 202411006380PDF, 84 KB
SC307_DPService campaignAug 14, 202411006370PDF, 108 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
240A22R0HVAC Blower Motor Fuse Relocation0.7 hrs

Read by machine from the document NHTSA serves (8 pages), read Sep 30, 2026. A part number is shown only where it matches Kia’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 300 complaints with NHTSA since 2015. 71 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

had the windshield replaced on March 14, 2022. i drove the car for approximatly for two weeks with no issues. i left my car parked while on vacation and took a cab to the airport. after i returned home from vacation and drove my car for the first time in almost two weeks i noticed the cracks on the windshield.

2021 Kia K5 · Visibility/Wiper · filed with NHTSA Apr 26, 2022 · ODI 11462269

On 11/29/2022 my car wouldn't start, just click and continued to try and start then the check ESC warning came on. I had to get it jump started from KIA Roadside assistance and drove vehicle to local KIA Dealership where they tested the battery and said it was a bad battery. They replaced the battery.

2022 Kia K5 · Electrical System · filed with NHTSA Dec 27, 2022 · ODI 11498955

The front seats electrical adjustments do not work properly, I have had ir switch mid drive and stying to adjust them is a hassle. They do not work properly

2021 Kia K5 · Electrical System · filed with NHTSA Aug 11, 2022 · ODI 11478854

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

34 other manufacturer communications filed against the Kia K5 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Kia list.

NumberKindDatedNHTSA’s summary
ELE413Over-the-air updateJun 18, 2026RELEASE NOTES: OVER-THE-AIR: SOFWARE UPDATE FOR DATA CONNECTIVITY (ELE413) - This Over-the-Air (OTA) software update is designed to update t…
SA645Service bulletinJun 2, 2026TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BATTERY WIRING HARNESS COVERING INSPECTION / REPLACEMENT (SA645) - This bulletin provides inform…
TSB_ELE422Service bulletinMay 28, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE. KIA. COM - This bulletin provides information and service proc…
TSB_ELE417Service bulletinApr 14, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infot…
TSB_ELE413Service bulletinMar 20, 2026TECHNICAL SERVICE BULLETIN: DCU COMMUNICATION LOGIC IMPROVEMENT - This bulletin provides the procedure to upgrade the Data Connectivity Unit…
SA625Service bulletinSep 10, 2025TECHNICAL SERVICE BULLETIN: CCNC – DEALER MODE NETWORK RESET (SA625) - This bulletin provides information to access the ‘Dealer Mode’ functi…
PS791OtherAug 22, 2025PITSTOP: TECHNICAL OPERATIONS: DCU IDENTIFICATION AND DAIGNOSTIC AID - This Pitstop provides information on identifying the Data Connectivit…
SC288AEmissionsJul 18, 2025VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC288A) - This document is the owner notification advising that Kia is conducting…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia SC307 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SC307 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SC307 cover?

The manufacturer filed it against 2 model years: 2022 Kia K5, 2021 Kia K5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2021-2022MY K5 (DL3a): built 23 Feb 2021 – 3 May 2021; K5 (DL3a): built 23 Feb 2021 – 3 May 2021 — the build date is on the certification label in the driver’s door jamb.