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Manufacturer communication · Service bulletin

Kia bulletin SA619

Kia filed this with NHTSA as a service bulletin dated Jul 29, 2025, received Jul 31, 2025, about the electrical system — 1 document under this number: TSB_ELE389. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AVN SOFTWARE UPDATE FOR OTA INSTALLATION (SA619) - This bulletin provides the procedure to install the Over-The-Air ‘OTA’ feature on the Audio Video Navigation ‘AVN’ head unit on certain 2025MY Niro PHEV (SG2 PHEV) vehicles produced from June 21, 2024 through April 09, 2025. Over-the-Air Software Updates mark a significant transformation in how Kia owners can care for their vehicle.

Manufacturer campaign id SA619 Kind Service bulletin Manufacturer date Jul 29, 2025 Received by NHTSA Jul 31, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_ELE389Service bulletinJul 29, 202511021125not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia SA619 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SA619 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SA619 cover?

The manufacturer filed it against 1 model year: 2025 Kia Niro. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.