Kia bulletin SA619
What it saysThis bulletin provides the procedure to install the Over-The-Air ‘OTA’ feature on the Audio Video Navigation ‘AVN’ head unit on certain 2025MY Niro PHEV (SG2 PHEV) vehicles produced from June 21, 2024 through April 09… NHTSA’s full summary ↓
Kia filed this with NHTSA as a service bulletin dated Jul 29, 2025, received Jul 31, 2025, about the electrical system — 1 document under this number: TSB_ELE389. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AVN SOFTWARE UPDATE FOR OTA INSTALLATION (SA619) - This bulletin provides the procedure to install the Over-The-Air ‘OTA’ feature on the Audio Video Navigation ‘AVN’ head unit on certain 2025MY Niro PHEV (SG2 PHEV) vehicles produced from June 21, 2024 through April 09, 2025. Over-the-Air Software Updates mark a significant transformation in how Kia owners can care for their vehicle.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB_ELE389 | Service bulletin | Jul 29, 2025 | 11021125 | PDF, 450 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 20 complaints with NHTSA since 2015. 5 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Transmission was replaced but then completely shut down as I was making a right turn. Multiple indicators on dash went off and safety errors kept scrolling across dash. Vehicle then wouldn’t shift at all. TCM was replaced but vehicle has high RPMs at low speeds. Has been at the dealership now for over 90 days
2025 Kia Niro · Electrical System · filed with NHTSA Jun 17, 2026 · ODI 11744906
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group30 other manufacturer communications filed against the Kia Niro under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Kia list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_CLI049_R2 | Service bulletin | Aug 28, 2026 | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. N… |
| TSB_ELE426 | Service bulletin | Aug 19, 2026 | TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system… |
| PI2603Y | Service bulletin | Jul 8, 2026 | TECHNICAL SERVICE BULLETIN: BSA REPLACEMENT (PI2603Y) - This bulletin provides information related to the Technical Service Bulletin previou… |
| PI2603 | Other | Jun 17, 2026 | TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: BMS BATTERY DIAGNOSTIC LOGIC IMPROVEMENT (PI2603) - This bulletin provides inform… |
| TSB_ELE422 | Service bulletin | May 28, 2026 | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE. KIA. COM - This bulletin provides information and service proc… |
| TSB_ELE417 | Service bulletin | Apr 14, 2026 | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infot… |
| TSB_ELE394 | Service bulletin | Mar 26, 2026 | TECHNICAL SERVICE BULLETIN: AVN5.0W DTC P17A000 DAIGNOSTIC PROCEDURE - This bulletin provides information regarding a potential illuminated… |
| SC335 | Service campaign | Jun 26, 2025 | TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC335) - This bulletin provides information… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia SA619 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SA619 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.
Which vehicles does SA619 cover?
The manufacturer filed it against 1 model year: 2025 Kia Niro. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or after 21 Jun 2024; Niro PHEV (SG2 PHEV): built 21 Jun 2024 – 9 Apr 2025 — the build date is on the certification label in the driver’s door jamb.