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Manufacturer communication · Service bulletin

Kia bulletin CS2307_TSB_R2

Kia filed this with NHTSA as a service bulletin dated Jun 6, 2024, received Apr 22, 2023, about the electrical system — 9 documents under this number: CS2307_TSB_R8, CS2307_TSB_R7, CS2307_TSB_R6, CS2307_TSB_R5 and more. It names 6 model years (2016–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2307) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2012-2017MY Rio (UB) produced from May 30, 2011 through March 31, 2017 and 2018-2021MY Rio (SC) vehicles produced from June 1, 2017 through October 25, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.

Kind Service bulletin Manufacturer date Jun 6, 2024 Received by NHTSA Apr 22, 2023 Components Electrical System, Equipment First dated Apr 12, 2023

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
CS2307_TSB_R8Service bulletinJun 6, 202411001598not yet checked
CS2307_TSB_R7Service bulletinOct 6, 202310243925not yet checked
CS2307_TSB_R6Service bulletinSep 22, 202310242912not yet checked
CS2307_TSB_R5Service bulletinSep 14, 202310242575not yet checked
CS2307_TSB_R4Service bulletinJul 13, 202310239717not yet checked
CS2307_TSB_R3Service bulletinMay 23, 202310236653not yet checked
CS2307_TSB_R2Service bulletinMay 9, 202310236109not yet checked
CS2307_TSB_R1Service bulletinApr 19, 202310234600not yet checked
CS2307_TSBService bulletinApr 12, 202310234599not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia CS2307_TSB_R2 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the CS2307_TSB_R2 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does CS2307_TSB_R2 cover?

The manufacturer filed it against 6 model years: 2021 Kia Rio, 2020 Kia Rio, 2019 Kia Rio, 2018 Kia Rio, 2017 Kia Rio, 2016 Kia Rio. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.