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Manufacturer communication · Service bulletin

Kia bulletin CS2302_TSB_R1

What it saysCUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGREADE $ DECAL INSTALLATION (CS2302) - This bulletin has been revised to include additional information. NHTSA’s full summary ↓

Kia filed this with NHTSA as a service bulletin dated Jun 6, 2024, received Feb 2, 2023, about the electrical system — 6 documents under this number: CS2302_TSB_R5, CS2302_TSB_R4, CS2302_TSB_R3, CS2302_TSB_R2 and 2 more. It names 7 model years (2016–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2016MY Sportage (SL) 6 May 2010 – 16 Nov 2015 “Produced from May 6, 2010 through Nov 16, 2015”
2017-2022MY Sportage (QL) 10 Dec 2015 – 7 Dec 2021 “Produced from Dec 10, 2015 through Dec 7, 2021”
Sportage (SL) 6 May 2010 – 16 Nov 2015 “Sportage (SL) May 6, 2010 to Nov 16, 2015”
Sportage (QL) 10 Dec 2015 – 7 Dec 2021 “Sportage (QL) Dec 10, 2015 to Dec 7, 2021”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGREADE $ DECAL INSTALLATION (CS2302) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2011-2016MY Sportage (SL) vehicles produced from May 6, 2010 through Nov 16, 2015, and 2017-2022MY Sportage (QL) vehicles produced from December 10, 2015 through December 7, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.

Kind Service bulletin Manufacturer date Jun 6, 2024 Received by NHTSA Feb 2, 2023 Components Electrical System, Equipment First dated Jan 27, 2023

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
CS2302_TSB_R5Service bulletinJun 6, 202411001593PDF, 922 KB
CS2302_TSB_R4Service bulletinJul 13, 202310239712PDF, 971 KB
CS2302_TSB_R3Service bulletinMay 22, 202310236641PDF, 969 KB
CS2302_TSB_R2Service bulletinMar 24, 202310233650PDF, 969 KB
CS2302_TSB_R1Service bulletinJan 31, 202310230881PDF, 963 KB
CS2302_TSBService bulletinJan 27, 202310230879PDF, 954 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the anti-theft devices for the 2022 Sportage →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 7 model years this bulletin names have filed 1,041 complaints with NHTSA since 2015. 155 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2017 Kia Sportage, the 28 owners who gave an odometer reading for Electrical System reported it at a median of 60,304 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

With only 6762 miles on the odometer, going 79-80 MPH on cruise control, the following happened all at once without warning: (1) loud thunk under the hood (2) engine stopped (3) electrical system shut down, including audio, dashboard, and headlights (4) rapid deceleration, as if I had slammed on the brakes (though I had not).

2017 Kia Sportage · Electrical System · filed with NHTSA Jan 1, 2018 · ODI 11057847

My vehicle starting shaking while idling, check engine light came on. Turned car off and went to restart with push button start vehicle just kept cranking for a min and wouldn’t start, stopped it and tried again after a min of cranking it started, went to drive had no pick up speed, ROM’s where all over the place.

2022 Kia Sportage · Electrical System · filed with NHTSA Mar 17, 2023 · ODI 11512360

The contact owns a 2021 Kia Sportage. The contact stated that while driving at an undisclosed speed, the front passenger’s side tire was punctured. The contact stated that while using the factory OEM jack to raise the vehicle to change the tire, the jack fractured causing the vehicle to collapse.

2021 Kia Sportage · Equipment · filed with NHTSA Oct 5, 2022 · ODI 11487970

In depth: 2017 Kia Sportage electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

36 other manufacturer communications filed against the Kia Sportage under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Kia list.

NumberKindDatedNHTSA’s summary
TSB_CLI049_R2Service bulletinAug 28, 2026TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. N…
TSB_ELE426Service bulletinAug 19, 2026TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system…
CA2606Service bulletinJul 25, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER ACTION: UPPER ACTIVE AIR FLAP DUCT ASSEMBLY REPLACEMENT (CA2606) - This bulletin provides information t…
SA644Service bulletinJul 2, 2026TECHNICAL SERVICE BULLETIN: ON-BOARD CHARGER INSPECTION AND REPLACMENT (SA644) - This bulletin provides information related to charging syst…
TSB_ELE422Service bulletinMay 28, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE. KIA. COM - This bulletin provides information and service proc…
TSB_ELE417Service bulletinApr 14, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infot…
TSB_ELE394Service bulletinMar 26, 2026TECHNICAL SERVICE BULLETIN: AVN5.0W DTC P17A000 DAIGNOSTIC PROCEDURE - This bulletin provides information regarding a potential illuminated…
SA635Over-the-air updateFeb 10, 2026TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DCU OPERATIONSOFTWARE LOGIC IMPROVEMENT (SA635) - This bulletin has been revised to include addi…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia CS2302_TSB_R1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the CS2302_TSB_R1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.

Which vehicles does CS2302_TSB_R1 cover?

The manufacturer filed it against 7 model years: 2022 Kia Sportage, 2021 Kia Sportage, 2020 Kia Sportage, 2019 Kia Sportage, 2018 Kia Sportage, 2017 Kia Sportage and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2016MY Sportage (SL): built 6 May 2010 – 16 Nov 2015; 2017-2022MY Sportage (QL): built 10 Dec 2015 – 7 Dec 2021; Sportage (SL): built 6 May 2010 – 16 Nov 2015 — the build date is on the certification label in the driver’s door jamb.