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Federal filingsHome›Bulletins›Jeep› 9100776
Manufacturer communication · Service bulletin

Jeep bulletin 9100776

What it saysBefore replacing the RDM, please be aware that NVH from differential gears is typical and within the acceptable limits. NHTSA’s full summary ↓

Jeep filed this with NHTSA as a service bulletin dated Mar 2, 2026, received Mar 13, 2026, about the power train. It names 10 model years (2017–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Before replacing the RDM, please be aware that NVH from differential gears is typical and within the acceptable limits. Do not replace RDM for NVH issue.

Kind Service bulletin Manufacturer date Mar 2, 2026 Received by NHTSA Mar 13, 2026 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
9100776Service bulletinMar 2, 202611030018PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 10 model years this bulletin names have filed 2,099 complaints with NHTSA since 2015. 274 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2018 Jeep Compass, the 84 owners who gave an odometer reading for Power Train reported it at a median of 24,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The contact owns a 2020 Jeep Compass. The contact stated that her son was driving at undisclosed speeds when he arrived at his destination turn into a parking lot. Placed the gear actuator in park, within second a warning indicated that the vehicle was not in park however, the contact stated that the vehicle was in park.

2020 Jeep Compass · Power Train · filed with NHTSA Jul 12, 2021 · ODI 11424392

The contact owns a 2023 Jeep Compass. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle jerked. The contact heard a whining sound when the transmission shifted. The vehicle was taken to the dealer however, the failure could not be duplicated.

2023 Jeep Compass · Power Train · filed with NHTSA Jul 1, 2024 · ODI 11597983

The contact owns a 2024 Jeep Compass. The contact stated that while driving approximately 40 MPH, the vehicle stalled and started jerking, with the battery warning light illuminated. The contact stated that the steering wheel was shaking abnormally during the failure. The vehicle was restarted.

2024 Jeep Compass · Power Train · filed with NHTSA Oct 14, 2025 · ODI 11693307

In depth: 2018 Jeep Compass transmission and drivetrain problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

35 other manufacturer communications filed against the Jeep Compass under the same component group (power train), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
21-063-26Service bulletinSep 25, 2026Not applicable to vehicles built for US market. Fault Code P120F-00 Present In Hybrid The vehicle may illuminate the Malfunction Indicator L…
21-061-26Service bulletinSep 25, 2026Not applicable to vehicles built for US market. Park Lock Piston Leaking Customers may comment on the following: SYMPTOM: ● Power loss - jer…
21-042-26Service bulletinSep 19, 2026Not applicable to vehicles built for US market. 1.5L Transmission Diagnosis Service Solution Customers may experience one or more of the fol…
21-059-26Service bulletinAug 4, 2026Not applicable to vehicles built for US market. Gear Changing Issue The customer must describe the following: SYMPTOM: ● Poor driveability/s…
21-058-26Service bulletinJul 21, 2026Transmission Oil Pump - Service Transmission Message Customers must experience a Malfunction Indicator Lamp (MIL) illumination, and the vehi…
21-050-26Service bulletinJun 6, 2026Not applicable to vehicles built for US market. Vehicle Will Not Start With Display Of The Message "Electric Traction System Fault" Customer…
21-048-26Service bulletinJun 3, 2026Not applicable to vehicles built for US market. No Switching To Electric Mode The customer must describe the following: ● Vehicle not switch…
21-046-26Service bulletinJun 3, 2026Not applicable to vehicles built for US market. Time To Change From Reverse Gear To Drive Gear Excessive Customers may experience the follow…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep 9100776 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 9100776 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 9100776 cover?

The manufacturer filed it against 10 model years: 2026 Jeep Compass, 2025 Jeep Compass, 2024 Jeep Compass, 2023 Jeep Compass, 2022 Jeep Compass, 2021 Jeep Compass and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.