Jeep bulletin 9100211
What it saysGlass, Rear Door Right If the rear side door glass has flaws such as delamination, distortion, or cracking, please contact FCA redacted content. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Aug 29, 2023, received Oct 2, 2023, about the visibility/wiper. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationGlass, Rear Door Right If the rear side door glass has flaws such as delamination, distortion, or cracking, please contact FCA redacted content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100211 | Service bulletin | Aug 29, 2023 | 10243105 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 1,548 complaints with NHTSA since 2015.
A small crack in windshield starting at bottom of window on passenger side. No chip or rock strike. Not used in cold weather area. Not used off road. Crack has extended upward now about twelve inches. I live in Las Legas so it does get hot but not so much this year. First noticed as small crack around , this year
2022 Jeep Grand Cherokee · Visibility/Wiper · filed with NHTSA Aug 15, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group7 other manufacturer communications filed against the Jeep Grand Cherokee under the same component group (visibility/wiper), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2323000003 | Service bulletin | Jan 19, 2024 | Wind Noise From Windshield Or Front Instrument Panel Area At Highway Speed |
| 9100250 | Service bulletin | Nov 7, 2023 | Camera - Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED CONTENT If no respo… |
| 2310223 | Service bulletin | Sep 28, 2023 | Dual-Pane Sunroof Leaking This bulletin involves replacing the dual-pane wind deflector assembly with an updated design. |
| 9004542 | Service bulletin | Sep 15, 2023 | Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numb… |
| 2308423 | Service bulletin | Jul 25, 2023 | Driver Side Exterior Mirror Scratches Scratches on the driver side power folding mirror bracket. This bulletin involves inspecting the driv… |
| 9100184 | Service bulletin | Jul 11, 2023 | SEAL Sunroof Glass Prior to replacing sunroof weatherstrip for water leak complaint, please take photos of the sunroof weatherstrip conditi… |
| 2307523 | Service bulletin | Jun 23, 2023 | Right Front Door Glass Snowflaking Bubbles or a snowflake pattern on the right front door glass. This bulletin involves inspecting the righ… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 9100211 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100211 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 9100211 cover?
The manufacturer filed it against 3 model years: 2023 Jeep Grand Cherokee, 2022 Jeep Grand Cherokee, 2021 Jeep Grand Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.