Jeep bulletin 2308823A
What it saysEasy Entry Seat Function not Locking in Place One or both front seats can become stuck in the tumble forward or easy entry position. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Aug 30, 2023, received Oct 2, 2023, about the seats. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationEasy Entry Seat Function not Locking in Place One or both front seats can become stuck in the tumble forward or easy entry position. If this occurs on the driver side, the vehicle will not be able to be driven (the seat back will be locked forward). This bulletin involves replacing both front seat position returns.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2308823A | Service bulletin | Aug 30, 2023 | 10243288 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 380 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group5 other manufacturer communications filed against the Jeep Wrangler under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2623000048 REV. A | Service bulletin | Sep 8, 2026 | Customer States Driver Seat inoperative. Seat Fuse F59 30A Found blown. |
| S2623000013 | Service bulletin | Mar 18, 2026 | Seat EZ Entry Inoperable Or Doesn’t Slide Forward. |
| S2610000002 | Service bulletin | Mar 4, 2026 | 2 nd Row Center Seatbelt Jammed Or Stuck. Webbing Twisted. |
| 110626 | Service bulletin | Mar 2, 2026 | PANEL - FRONT SEAT BACK |
| 2308823 | Service bulletin | Aug 3, 2023 | Easy Entry Seat Function not Locking in Place One or both front seats can become stuck in the tumble forward or easy entry position. If thi… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 2308823A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2308823A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 2308823A cover?
The manufacturer filed it against 1 model year: 2023 Jeep Wrangler. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.