Jeep bulletin 2302723
What it saysMissing Side Steps Vehicles ordered with side steps did not receive side steps installed. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Jun 9, 2023, received Apr 17, 2023, about the structure — 4 documents under this number. It names 2 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationMissing Side Steps Vehicles ordered with side steps did not receive side steps installed. This bulletin involves installing missing side steps. NOTE: Vehicles were ordered with the side step option but did not get the side steps from the Factory.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2302723 | Service bulletin | Jun 9, 2023 | 10241075 | not found |
| 2302723 | Service bulletin | Apr 20, 2023 | 10236945 | not found |
| 2302723 | Service bulletin | Feb 21, 2023 | 10248029 | not found |
| 2302723 | Service bulletin | Feb 21, 2023 | 10234502 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 437 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group64 other manufacturer communications filed against these Jeep models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23-050-26 | Service bulletin | Oct 20, 2026 | LED Tail Lamp Side Marker Plastic Cracking Customers may comment on the following: SYMPTOM: ● One or both LED tail lamp side marker plastic… |
| 23-044-26 REV. B | Service bulletin | Oct 8, 2026 | Windshield Wiper Blade Flipped Customers must experience one or more of the following: SYMPTOM: ● Streaking wiper blade. ● Buzz, squeak or r… |
| 23-039-26 REV. A | Service bulletin | Sep 24, 2026 | Steel Hood Vent Gap Customers may comment on one or more of the following: SYMPTOM: ● Gap between Steel Hood Vent and Performance Hood Fig.… |
| 23-043-26 | Service bulletin | Sep 11, 2026 | Powertrain Control Module (PCM) Bracket Not Properly Secured Customers may comment on the following: SYMPTOM: ● Buzz, Squeak or Rattle (BSR)… |
| 23-036-26 | Service bulletin | Aug 25, 2026 | Water Leak In Rear Cargo Area Customers may comment on the following: SYMPTOM: ● Water leak in the rear cargo area. |
| ID-25-11 REV.C | Warranty extension | Aug 12, 2026 | ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles |
| D-25-15 REV.C | Warranty extension | Aug 12, 2026 | D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles |
| 113792 | Service bulletin | Aug 3, 2026 | PAD - INSTRUMENT PANEL |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 2302723 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2302723 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 2302723 cover?
The manufacturer filed it against 2 model years: 2023 Jeep Gladiator, 2023 Jeep Wrangler. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.