Jeep bulletin 23-012-26
What it saysMissing Cargo Liner Customers may comment on the following: Cargo liner is missing This bulletin involves installing the cargo liner NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Apr 25, 2026, received Apr 29, 2026, about the structure. It names 1 model year (2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationMissing Cargo Liner Customers may comment on the following: ● Cargo liner is missing This bulletin involves installing the cargo liner
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23-012-26 | Service bulletin | Apr 25, 2026 | 11031680 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 9 complaints with NHTSA since 2015. 1 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I was driving the vehicle in heavy traffic, at the speed of 1-3 mph, then stopped at a stoplight, when the hood latch spontaneously disengaged, allowing the hood to pop open. There was seemingly no reason this should have happened.
2026 Jeep Cherokee · Structure · filed with NHTSA Oct 9, 2026 · ODI 11770038
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group18 other manufacturer communications filed against the Jeep Cherokee under the same component group (structure), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 114080 | Service bulletin | Aug 19, 2026 | HANDLE BRACKET - EXTERIOR DOOR & BRACKET - DOOR HANDLE |
| 23-034-26 | Service bulletin | Aug 14, 2026 | Door Latch 12V Battery Drain Customers must experience the following: SYMPTOM: ● The 12v battery is depleted. NOTE: Battery depletion is due… |
| S2208000045 REV. D | Service bulletin | Jun 26, 2026 | Backup Camera Poor Image Quality Inspection |
| 23-017-26 | Service bulletin | Jun 16, 2026 | Headlamp Aiming Customers may comment on the following: SYMPTOM: ● The left headlamp is horizontally misaligned or incorrect. **This bulleti… |
| S2523000019 REV. A | Service bulletin | Jun 12, 2026 | If The Hood Will Not Fully Release When Button On The Dash Is Pressed Or The Hood Will Not Fully Latch. |
| S2623000035 | Service bulletin | May 29, 2026 | Door Will Not Close. E-Latch Inoperative. |
| 08-083-26 | Service bulletin | Apr 28, 2026 | Flash: Power Liftgate Module (PLGM) Updates Customers may experience one or more of the following: ● After the ignition has been placed in t… |
| S2523000003 REV. A | Service bulletin | Apr 22, 2026 | Door Latch, Handle And Ajar Additional Service Information. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 23-012-26 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23-012-26 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 23-012-26 cover?
The manufacturer filed it against 1 model year: 2026 Jeep Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.