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Manufacturer communication · Service bulletin

Jeep bulletin 107349

Jeep filed this with NHTSA as a service bulletin dated Sep 18, 2025, received Oct 2, 2025, about the steering. It names 5 model years (2022–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

CLOCKSPRING - STEERING COLUMN CONTROL MODULE

Kind Service bulletin Manufacturer date Sep 18, 2025 Received by NHTSA Oct 2, 2025 Components Steering

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
107349Service bulletinSep 18, 202511023613PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Jeep files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 365 complaints with NHTSA since 2015. 9 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Had to have rack and pinion replaced. Started leaks power steering fluid. Pretty sure cv joints are bad also, i have a clicking sound when I turn the wheels

2023 Jeep Compass · Steering · filed with NHTSA Sep 13, 2024 · ODI 11614424

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the steering

Source: same model, same component group

10 other manufacturer communications filed against the Jeep Compass under the same component group (steering), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
113450Service bulletinJul 13, 2026CLOCKSPRING - STEERING COLUMN CONTROL MODULE
113449Service bulletinJul 13, 2026CLOCKSPRING - STEERING COLUMN CONTROL MODULE
S2623000043Service bulletinJun 5, 2026POWER STEERING SYSTEM HOT - PERFORMANCE MAY BE LIMITED Message And Or C2210-00 EPS ECU Overtemperature.
107215Service bulletinSep 18, 2025CLOCKSPRING - STEERING COLUMN CONTROL MODULE
08-251-24 REV. AService bulletinDec 13, 2024"Noise From Steering Wheel While Turning Customers may comment on the following: ● Noise when turning the steering wheel. This bulletin invo…
9100439Service bulletinOct 30, 2024MODULE Steering Control Before replacing the steering column control module (SCCM) due to front or rear windshield wiper operation / blindsp…
08-148-24Service bulletinJun 27, 2024"Steering Wheel Push Button Breakage Customers may comment on the following: ● One or more of the frontward steering wheel switch buttons ar…
0823223Service bulletinOct 18, 2023USB update to S27.10 for UTN radio - Japan The customer may describe one or more of the following: ? **Customer not receiving the map upda…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep 107349 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 107349 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 107349 cover?

The manufacturer filed it against 5 model years: 2026 Jeep Compass, 2025 Jeep Compass, 2024 Jeep Compass, 2023 Jeep Compass, 2022 Jeep Compass. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.