Jaguar bulletin H352v3
What it saysThe engine will not start due to a communication issue between the Instrument Panel Cluster Control Module(IPC) and the Body Control Module (Body Control Module (BCM)). NHTSA’s full summary ↓
Jaguar filed this with NHTSA as a service bulletin dated May 30, 2023, received Jun 7, 2023, about the electrical system. It names 4 model years (2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThe engine will not start due to a communication issue between the Instrument Panel Cluster Control Module(IPC) and the Body Control Module (Body Control Module (BCM)).
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| H352v3 | Service bulletin | May 30, 2023 | 10237522 | PDF, 213 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 9 complaints with NHTSA since 2015. 3 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
My car showed charge battery and then it stalled on a busy highway. Had to charge battery and then the dash flashed D for drive and would not go into gear. Now I have no car because it seems to be the recall and there is no resolution at this time
2021 Jaguar F-Pace · Electrical System · filed with NHTSA Jul 8, 2026 · ODI 11749128
Complaint Description: My 2021 Jaguar F-PACE (VIN: ) experienced a severe, life-threatening safety event when it suffered a complete, sudden loss of drive power and electrical systems while actively traveling on a public roadway.
2021 Jaguar F-Pace · Electrical System · filed with NHTSA Oct 29, 2026 · ODI 11774500
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group40 other manufacturer communications filed against these Jaguar models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jaguar list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| H474 Jaguar 20MAR26 | Other | Mar 20, 2026 | Software Over The Air (SOTA) updates are failing to complete |
| SSM76412 - 10MAR26 | Other | Mar 10, 2026 | Smart Key Deactivated message on instrument cluster and is unable to start their vehicle. |
| TUCC_FEB2026_35 | Other | Feb 13, 2026 | There is a concern with the 48Volt charging system(DC/DC) with the vehicle. |
| TUCC_FEB2026_34 | Other | Feb 13, 2026 | There is a concern/fault with the 48Volt MHEV system. |
| TUCC_FEB2026_33 | Other | Feb 13, 2026 | 12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV) |
| 252602.027 - 12FEB26 | Service bulletin | Feb 12, 2026 | Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge. |
| TUCC_JAN2026_25 | Other | Jan 28, 2026 | There is a concern with the 48Volt charging system(DC/DC) with the vehicle. |
| TUCC_DEC2025_39 | Other | Dec 12, 2025 | A battery warning light on and or electrical system failure message is displayed on instrument cluster. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jaguar, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jaguar H352v3 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the H352v3 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does H352v3 cover?
The manufacturer filed it against 4 model years: 2021 Jaguar E-Pace, 2021 Jaguar F-Pace, 2021 Jaguar XE, 2021 Jaguar XF. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.