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Manufacturer communication · Service campaign

Isuzu service campaign V2501

What it saysThe original calibration in the TCM of certain 2025MY n-gas vehicles contained incorrect logic that may unnecessarily cause DTC P175E to SET and illuminate the check engine malfunction indicator light (MIL). NHTSA’s full summary ↓

Isuzu filed this with NHTSA as a service campaign dated Feb 27, 2025, received Feb 4, 2025, about the power train — 4 documents under this number: CB25-K-001A, SB25-K-001A, V2501_DEALER NOTICE, CB25-K-001. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does Dealers are to reprogram the TCM with a corrected service calibration and perform the transmission fast learn.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

SERVICE BULLETIN -- THE ORIGINAL CALIBRATION IN THE TCM OF CERTAIN 2025MY N-GAS VEHICLES CONTAINED INCORRECT LOGIC THAT MAY UNNECESSARILY CAUSE DTC P175E TO SET AND ILLUMINATE THE CHECK ENGINE MALFUNCTION INDICATOR LIGHT (MIL). AN UPDATED TCM CALIBRATION CORRECTING THIS CONCERN IS NOW AVAILABLE. ADDITIONALLY, THE TRANSMISSION FAST LEARN MUST BE COMPLETED AFTER THE TCM CALIBRATION IS COMPLETED. DEALERS ARE TO REPROGRAM THE TCM WITH A CORRECTED SERVICE CALIBRATION AND PERFORM THE TRANSMISSION FAST LEARN. FOLLOW THE SERVICE PROCEDURE BELOW TO UPDATE THE TCM CALIBRATION AND PERFORM THE TRANSMISSION FAST LEARN AS REQUIRED.

Trouble codes it names: P175E

Manufacturer campaign id V2501 Kind Service campaign (also filed as Service bulletin) Manufacturer date Feb 27, 2025 Received by NHTSA Feb 4, 2025 Components Power Train First dated Jan 31, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
CB25-K-001AService campaignFeb 27, 202511015067PDF, 475 KB
SB25-K-001AService bulletinFeb 19, 202511015066PDF, 257 KB
V2501_DEALER NOTICEService campaignJan 31, 202511013608PDF, 139 KB
CB25-K-001Service campaignJan 31, 202511013606PDF, 430 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2025 Isuzu N-Series.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

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Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Isuzu, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Isuzu V2501 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the V2501 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does V2501 cover?

The manufacturer filed it against 1 model year: 2025 Isuzu N-Series. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.