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Manufacturer communication · Service campaign

International service campaign 24518

International filed this with NHTSA as a service campaign dated Jan 3, 2025, received Feb 4, 2025, about the visibility/wiper. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Windshield defrosting and defogging systems on certain 2025 International® eMV™ Series vehicles built 5/21/2024 thru 10/21/2024.

Manufacturer campaign id 24518 Kind Service campaign Manufacturer date Jan 3, 2025 Received by NHTSA Feb 4, 2025 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA id
24518Service campaignJan 3, 202511013607

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2025 International EMV.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

Common questions

Source: NHTSA, 49 CFR 579.5

Is International 24518 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the 24518 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 24518 cover?

The manufacturer filed it against 1 model year: 2025 International EMV. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.