Indian service campaign IDH-25-01
What it saysApproximately 300 affected 2025 Chief motorcycles that are shipping to dealers over the coming weeks will require a RIDE COMMAND 4” Round Display software update. NHTSA’s full summary ↓
Indian filed this with NHTSA as a service campaign dated Feb 20, 2025, received Mar 8, 2025, about the electrical system. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationApproximately 300 affected 2025 Chief motorcycles that are shipping to dealers over the coming weeks will require a RIDE COMMAND 4” Round Display software update. With significant improvements available in this software release, Indian Motorcycle is asking dealers to proactively update 2025 Chief displays prior to sale to ensure customers are getting the best display experience possible on their new motorcycle. Follow the procedure outlined in this Dealer Hold to update the RIDE COMMAND software.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| IDH-25-01 | Service campaign | Feb 20, 2025 | 11015441 | PDF, 440 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2025 Indian Chief.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
More bulletins about the electrical system
Source: same model, same component group1 other manufacturer communication filed against the Indian Chief under the same component group (electrical system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| I-24-08 | Service campaign | Mar 26, 2025 | Indian Motorcycle has determined that model year 2020-2024 Challenger, 2022-2024 Pursuit and 2024 Chief motorcycles may encounter a scenario… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Indian, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Indian IDH-25-01 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the IDH-25-01 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does IDH-25-01 cover?
The manufacturer filed it against 1 model year: 2025 Indian Chief. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.