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Manufacturer communication · Service campaign

IC BUS service campaign 26104

IC BUS filed this with NHTSA as a service campaign dated May 20, 2026, received May 8, 2026, about the structure — 2 documents under this number. It names 4 model years (2023–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Entrance door set screw may loosen over time and with use.

Manufacturer campaign id 26104 Kind Service campaign Manufacturer date May 20, 2026 Received by NHTSA May 8, 2026 Components Structure First dated Apr 24, 2026

Documents filed under this number

DocumentKindDatedNHTSA id
26104Service campaignMay 20, 202611033278
26104Service campaignApr 24, 202611032466

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2023 IC BUS Cesb; 2024 IC BUS Cesb; 2025 IC BUS Cesb; 2026 IC BUS Cesb.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

Common questions

Source: NHTSA, 49 CFR 579.5

Is IC BUS 26104 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the 26104 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 26104 cover?

The manufacturer filed it against 4 model years: 2023 IC BUS Cesb, 2024 IC BUS Cesb, 2025 IC BUS Cesb, 2026 IC BUS Cesb. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.