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Manufacturer communication · Service campaign

IC BUS service campaign 24103R2

IC BUS filed this with NHTSA as a service campaign dated Oct 14, 2024, received Nov 11, 2024, about the unknown or other. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Updates to Air Conditioning (A/C) Control Module Software and ECU Software links in Tool Information table. Updates to software references in Steps 13, 23, 29, 30, 39, and 40. Added note prior to Step 14.

Manufacturer campaign id 24103R2 Kind Service campaign Manufacturer date Oct 14, 2024 Received by NHTSA Nov 11, 2024 Components Unknown Or Other

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24103R2Service campaignOct 14, 202411010432not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2024 IC BUS Cesb.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

Common questions

Source: NHTSA, 49 CFR 579.5

Is IC BUS 24103R2 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the 24103R2 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 24103R2 cover?

The manufacturer filed it against 1 model year: 2024 IC BUS Cesb. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.