Hyundai bulletin 24-HA-003H
What it saysSome 2020-2022MY Palisade (LX2) vehicles may experience reduced A/C performance due to an out of specification A/C compressor pulley and hub assembly. NHTSA’s full summary ↓
Hyundai filed this with NHTSA as a service bulletin dated Dec 19, 2024, received Dec 21, 2024. It names 3 model years (2020–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Some 2020-2022MY Palisade (LX2) vehicles may experience reduced A/C performance due to an out of specification A/C compressor pulley and hub assembly. Follow the procedure outlined in this bulletin to inspect and determine whether to replace the compressor assembly or only the pulley using the service kit.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-HA-003H | Service bulletin | Dec 19, 2024 | 11012044 | PDF, 1,015 KB |
What the document itself lists
The manufacturer titles it “A/C COMPRESSOR PULLEY INSPECTION & REPLACEMENT GUIDELINES”.
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 97640-S8500FFF | Pulley Service Kit | — | eBay Motors → |
| 97644-S8000 | Disc & Hub Assembly | — | eBay Motors → |
| 97643-S8500 | Pulley | — | eBay Motors → |
| 97641-S8500 | Clutch Magnetic Coil | — | eBay Motors → |
| 97645-1G000 | Snap Ring | — | eBay Motors → |
| 97648-1J000 | Snap Ring | — | eBay Motors → |
| 97647-1J000 | Clutch Bolt | — | eBay Motors → |
| 09977-3R000 | Remover | — | eBay Motors → |
Read by machine from the document NHTSA serves (7 pages), read Sep 30, 2026. A part number is shown only where it matches Hyundai’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 1,308 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hyundai 24-HA-003H a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-HA-003H repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.
Which vehicles does 24-HA-003H cover?
The manufacturer filed it against 3 model years: 2022 Hyundai Palisade, 2021 Hyundai Palisade, 2020 Hyundai Palisade. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2020–2022MY Palisade (LX2): built 10 Apr 2019 – 29 Jun 2021; 2020–2022MY Palisade (LX2) vehicles: built 10 Apr 2019 – 29 Jun 2021 — the build date is on the certification label in the driver’s door jamb.