Honda bulletin ONLO9V07062021
What it saysOwner Notification Letter - On some 2018-21 Clarity Plug-In Hybrid models, the A/C condenser may leak refrigerant. NHTSA’s full summary ↓
Honda filed this with NHTSA as a service bulletin dated Jul 6, 2021, received Jul 21, 2021, about the visibility/wiper. It names 4 model years (2018–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationOwner Notification Letter - On some 2018-21 Clarity Plug-In Hybrid models, the A/C condenser may leak refrigerant. American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem.
One of the 432 warranty extensions and special-coverage programs on file — every make, with the term each runs to.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| ONLO9V07062021 | Service bulletin | Jul 6, 2021 | 10199344 | PDF, 451 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 223 complaints with NHTSA since 2015.
I bought this car used with a governmental help from replace my ride program, since I bough the car form a dealer ) within few days, I took it to the dealer twice for thermostat replacement and spark plugs. and recently, There was an extended warranty from Honda for the ac condenser as this car has a major problem with ac.
2018 Honda Clarity · Visibility/Wiper · filed with NHTSA Jul 13, 2024 · ODI 11601789
Component/System that Failed: The air conditioning system in my 2021 Honda Clarity Touring Plug-in Hybrid has failed — specifically, the AC evaporator, which no longer allows the car to blow out cool air. The part is still in the vehicle and is available for inspection upon request.
2021 Honda Clarity · Visibility/Wiper · filed with NHTSA May 27, 2025 · ODI 11663257
A/C condensor AND evaporator inspected and found leaking at no fault or damage to the car. Original owner, 5 years, 50k miles which us an abnormality for failure in these parts. Many reported the issue on forum
2019 Honda Clarity · Visibility/Wiper · filed with NHTSA Apr 24, 2024 · ODI 11585088
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group2 other manufacturer communications filed against the Honda Clarity under the same component group (visibility/wiper), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| ABOM05282021 | Service bulletin | May 28, 2021 | Dealer Message - Today, May 28, 2021, American Honda is announcing a warranty extension for certain 2018-2020 Accord and Accord Hybrid, 2018… |
| A21-017 | Service bulletin | May 28, 2021 | Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimit… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Honda ONLO9V07062021 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the ONLO9V07062021 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does ONLO9V07062021 cover?
The manufacturer filed it against 4 model years: 2021 Honda Clarity, 2020 Honda Clarity, 2019 Honda Clarity, 2018 Honda Clarity. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.