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Manufacturer communication · Service bulletin

Honda bulletin ONL6PH09152022

What it saysOwner's Notification Letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). NHTSA’s full summary ↓

Honda filed this with NHTSA as a service bulletin dated Sep 15, 2022, received Sep 22, 2022, about the electrical system. It names 1 model year (2018). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Owner's Notification Letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). On Clarity Plug-in Hybrid vehicles, there is a software error in the miles per gallon calculation, which affects the HV range display and causes it to read unusually high.

Kind Service bulletin Manufacturer date Sep 15, 2022 Received by NHTSA Sep 22, 2022 Components Electrical System, Fuel/Propulsion System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
ONL6PH09152022Service bulletinSep 15, 202210220360PDF, 32 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Honda files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 163 complaints with NHTSA since 2015. 64 of them name Fuel/Propulsion System, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2018 Honda Clarity, the 14 owners who gave an odometer reading for Fuel/Propulsion System reported it at a median of 12,650 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The vehicle exhibits a dangerous electrical defect involving uncontrolled power-cycling. After shutting down the car, it automatically restarts itself in a continuous loop. During these episodes, the dashboard flickers, the drivetrain shudders, and the vehicle becomes unresponsive to manual 'Stop' button or brake inputs.

2018 Honda Clarity · Electrical System · filed with NHTSA Jan 3, 2026 · ODI 11708588

I received a notice in the mail last YEAR stating that there was a problem with fuel pump in Honda Clarity and there would be a recall. I cannot get my car serviced. Honda will not respond. A dealer said not safe to drive. And they said they have no idea if they will even have parts this YEAR. Help please

2018 Honda Clarity · Fuel/Propulsion System · filed with NHTSA Mar 18, 2024 · ODI 11578115

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

4 other manufacturer communications filed against the Honda Clarity under the same component group (electrical system), newest first.

NumberKindDatedNHTSA’s summary
A18-090Service bulletinNov 14, 2023Service Bulletin - There is a software problem in the PCM, which may cause the MIL to come on with DTC P26A3…
ONL6CK09212022Service bulletinSep 21, 2022Owner's Notification Letter - Product Update - Our records indicate that a Product Update has not been completed on this vehicle…
A22090AService bulletinSep 16, 2022Dealer Message - In the event you experience a sub tank wire harness rodent damage on the 2017–2020 Clarity FCV, after repairing / replaci…
AJA11262Service bulletinOct 5, 2019Job Aid - American Honda has created an instructional video on how to replace the fuel cell stack. When working on or around the fuel cell s…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda ONL6PH09152022 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ONL6PH09152022 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.

Which vehicles does ONL6PH09152022 cover?

The manufacturer filed it against 1 model year: 2018 Honda Clarity. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.