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Manufacturer communication · Service bulletin

Honda bulletin A23-009

What it saysUnder certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. NHTSA’s full summary ↓

Honda filed this with NHTSA as a service bulletin dated Jul 7, 2025, received Jan 11, 2023, about the engine — 2 documents under this number. It names 11 model years (2016–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button. NOTE: If 23-008 Product Update: PGM-FI Idle Stop Software Update is applicable to the VIN, the PGM-FI software must be updated first before the warranty extension applies. Honda is extending the warranty coverage for valve adjustment and starter replacement related to this condition to 10 years from the original date of purchase with no mileage limitation.

One of the 432 warranty extensions and special-coverage programs on file — every make, with the term each runs to.

Kind Service bulletin Manufacturer date Jul 7, 2025 Received by NHTSA Jan 11, 2023 Components Engine, Electrical System First dated Jan 6, 2023

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A23-009Service bulletinJul 7, 202511020578PDF, 2,407 KB
A23-009Service bulletinJan 6, 202310229676PDF, 1,276 KB

What the document itself lists

The manufacturer titles it “Warranty Extension: Engine Does Not Auto Restart After Entering Auto”.

Parts the bulletin names

Part numberDescriptionQtyFind it
17101-RLV-A01Intake Manifold Gasket6eBay Motors →
17102-RLV-A01Throttle Body Gasket1eBay Motors →
17103-RLV-A01EGR Seal2eBay Motors →
18716-RB0-G01EGR Pipe Gasket A1eBay Motors →
31200-5J2-A53Starter Motor Assembly1eBay Motors →
90051-5J4-000Flange Bolt (12x120)1eBay Motors →
90165-SDA-A00Flange Bolt (12x45)2eBay Motors →
39794-T5A-J01Starter Cut Relay2eBay Motors →

Labour operation and the time the manufacturer allows

OperationDescriptionTime
1181FFReplace the starter, starter relays and adjust the valves3 hrs

Read by machine from the document NHTSA serves (19 pages), read Oct 4, 2026. A part number is shown only where it matches Honda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the software for the 2021 Passport →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 11 model years this bulletin names have filed 5,788 complaints with NHTSA since 2015. 3,897 of them name Engine, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2016 Honda Pilot, the 296 owners who gave an odometer reading for Electrical System reported it at a median of 50,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

My Ridgeline have a wireless charger that fails charging and and makes the phone hot after trying to charge the phone and fails, my Honda dealer replaced the unit but the problem persist, I did find that is not only my vehicle but a lot more and Honda is aware of the situation, my concern is that this charger can make my phone explode…

2021 Honda Ridgeline · Electrical System · filed with NHTSA Oct 23, 2021 · ODI 11437877

While driving a crackle is emitted from the front speakers. The tuner will blank out and display "check tuner", then the entire instrument pod goes dark. No speedometer, no other instrument information. Appears to be doing a reboot , while the car is in motion. Seems to be related to turning corners or hitting small bumps in the road.

2019 Honda Passport · Electrical System · filed with NHTSA Jan 27, 2020 · ODI 11302157

Engine fails to restart after Idle Stop engaged. Engine stops normally when brake pedal is pressed and vehicle comes to full stop. Brake pedal is then released to restart engine but the engine does not start. Dashboard says "Shift to Park". The transmission is shifted to Park and then Start button is pushed to restart engine.

2020 Honda Ridgeline · Engine · filed with NHTSA Oct 12, 2022 · ODI 11488999

In depth: 2019 Honda Passport engine problems → · 2019 Honda Passport electrical problems → · 2021 Honda Pilot engine problems → · 2021 Honda Pilot electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

27 other manufacturer communications filed against these Honda models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Honda list.

NumberKindDatedNHTSA’s summary
ATI&05122026902OtherMay 13, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Odysseys & Ridgelines and 2024-2025 Passports with…
ATI&05122026901OtherMay 13, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2025 Pilots with customer complaint of Check Engine Light…
ATI&04292026901OtherApr 29, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Odysseys & Ridgelines and 2024-2025 Passports with…
ATI&04272026904OtherApr 27, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2025 Pilots with customer complaint of Check Engine Light…
ATI&04132026905OtherApr 13, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2025 Pilots with customer complaint of Check Engine Light…
ATI&01302026904OtherJan 31, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2025 Pilots with customer complaint of Check Engine Light…
ATI&01142026905OtherJan 14, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2025 Pilots with customer complaint of Check Engine Light…
ATI&10232025903OtherOct 23, 2025Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a no auto re-st…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda A23-009 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A23-009 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.

Which vehicles does A23-009 cover?

The manufacturer filed it against 11 model years: 2021 Honda Passport, 2020 Honda Passport, 2019 Honda Passport, 2021 Honda Pilot, 2020 Honda Pilot, 2019 Honda Pilot and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.