Hino service campaign M0480
What it saysSubject vehicles contain a radiator mount vibration isolator that may have been manufactured using a surface coating that may cause the isolator rubber to crack and separate over time. NHTSA’s full summary ↓
Hino filed this with NHTSA as a service campaign dated Apr 10, 2025, received May 6, 2025, about the engine — 1 document under this number: 167-R2505-1. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Subject vehicles contain a radiator mount vibration isolator that may have been manufactured using a surface coating that may cause the isolator rubber to crack and separate over time. The following work procedure will provide guidance for replacement of the isolators.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 167-R2505-1 | Service campaign | Apr 10, 2025 | 11018029 | PDF, 713 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2024 Hino Conventional Models.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
More bulletins about the engine
Source: same model, same component group1 other manufacturer communication filed against the Hino Conventional Models under the same component group (engine), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| AB1Q0 | Warranty extension | Apr 1, 2025 | CONVENTIONAL COOLANT LEVEL SENSOR – AB1Q0 Due to an internal malfunction of the Coolant level sensor, the MIL may be illuminated or the “Lo… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Hino, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hino M0480 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the M0480 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does M0480 cover?
The manufacturer filed it against 1 model year: 2024 Hino Conventional Models. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built before 15 Mar 2023 — the build date is on the certification label in the driver’s door jamb.