Harbinger and Harbinger Motors service campaign CAM-09-00004
What it saysHarbinger Motors is conducting a voluntary service campaign on certain model year 2025-2026 Harbinger stripped chassis. NHTSA’s full summary ↓
Harbinger and Harbinger Motors filed this with NHTSA as a service campaign dated Oct 28, 2026, received Oct 5, 2026, about the power train — 2 documents under this number: Cam-09-00004 and 1 more. It names 2 model years across Harbinger and Harbinger Motors (2025–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
One page for every brand it was filed under. Each brand’s bulletins: Harbinger · Harbinger Motors.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Harbinger Motors is conducting a voluntary service campaign on certain model year 2025-2026 Harbinger stripped chassis. The two fasteners connecting the rear electric drive unit (EDU) mount to the rear crossmember can become loose due to vibration, which may result in an objectionable noise when accelerating. This condition does not pose a risk to motor vehicle safety. Authorized dealers and service providers will replace the two fasteners with new fasteners that have pre-applied chemical threadlocker and torque them to specification, free of charge. 293 vehicles are covered.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| CAM-09-00004 | Service bulletin | Oct 28, 2026 | 11038728 | PDF, 2,079 KB |
| Cam-09-00004 | Service campaign | Oct 5, 2026 | 11038020 | PDF, 3,777 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themHarbinger 1 model year
Also filed against: 2026 Harbinger Step Van.
Harbinger Motors 1 model year
Also filed against: 2025 Harbinger Motors Stripped Chassis.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Harbinger and Harbinger Motors, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Harbinger and Harbinger Motors CAM-09-00004 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the CAM-09-00004 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does CAM-09-00004 cover?
The manufacturer filed it against 2 model years across 2 brands (Harbinger and Harbinger Motors): 2026 Harbinger Step Van, 2025 Harbinger Motors Stripped Chassis. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.