Grand Design service campaign 920015
Grand Design filed this with NHTSA as a service campaign dated Oct 13, 2025, about the unknown or other — 3 documents under this number. It names 11 model years (2016–2021). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationLippert Components and Grand Design RV are launching a Customer Satisfaction Campaign to address frame web cracks appearing above the spring hangers on some Solitude 310GK & Reflection 303RLS models. The units affected were produced between June 2013 and May 2021.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 920015 | Service campaign | Oct 13, 2025 | 11024412 | not yet checked |
| 920015 | Service campaign | Oct 13, 2025 | 11024411 | not yet checked |
| 920015 | Service campaign | Oct 13, 2025 | 11024239 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2016 Grand Design Reflection; 2017 Grand Design Reflection; 2018 Grand Design Reflection; 2019 Grand Design Reflection; 2020 Grand Design Reflection; 2021 Grand Design Reflection; 2017 Grand Design Solitude; 2018 Grand Design Solitude; 2019 Grand Design Solitude; 2020 Grand Design Solitude; 2021 Grand Design Solitude.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
Common questions
Source: NHTSA, 49 CFR 579.5Is Grand Design 920015 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the 920015 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 920015 cover?
The manufacturer filed it against 11 model years: 2016 Grand Design Reflection, 2017 Grand Design Reflection, 2018 Grand Design Reflection, 2019 Grand Design Reflection, 2020 Grand Design Reflection, 2021 Grand Design Reflection and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.