Grand Design service campaign 920010
Grand Design filed this with NHTSA as a service campaign dated Jan 4, 2025, about the unknown or other. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationGrand Design RV has decided to launch a Customer Satisfaction Campaign to address customer concerns regarding the cabinet under the refrigerator on the 2025 Imagine 2600RB. This cabinet allows interior access to the exterior griddle. The concern involves the potential for flammable items to be stored in an area where they may come into contact with the exterior griddle. Grand Design is authorizing the securement of this door at no charge to our customers. The securement of this door ensures that the area will not be accessible for any purpose other than maintenance of the outside griddle.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 920010 | Service campaign | Jan 4, 2025 | 11012316 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2025 Grand Design Imagine.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
Common questions
Source: NHTSA, 49 CFR 579.5Is Grand Design 920010 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the 920010 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 920010 cover?
The manufacturer filed it against 1 model year: 2025 Grand Design Imagine. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.