GMC bulletin N222393100
What it saysCertain vehicles may have a condition in which the second-row center seatbelt buckle falls between the seats when the adjacent seat is tipped and slid forward. NHTSA’s full summary ↓
GMC filed this with NHTSA as a service bulletin dated Feb 20, 2024, about the seat belts. It names 5 model years (2019–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Customer Satisfaction Program - Certain vehicles may have a condition in which the second-row center seatbelt buckle falls between the seats when the adjacent seat is tipped and slid forward. Dealers are to add an elastic strap.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N222393100 | Service bulletin | Feb 20, 2024 | 10250501 | PDF, 301 KB |
What the document itself lists
The manufacturer titles it “N222393100 - Customer Satisfaction Program”.
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 84597795 | STRAP ASM-R/SEAT PULL | — | eBay Motors → |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 9106955 | Install Seat Belt Buckle Retainer, Inspect Buckle for Damage ADD: Replace Rear… | 0.2 hrs |
| 9106956 | Customer Reimbursement Approved ZFAT * - For USA and Canada dealers only N/A - For… | 0.2 hrs |
| 9106957 | Customer Reimbursement Denied – For USA dealers only N/A ZFAT ** Note: To avoid… | 20 hrs |
Read by machine from the document NHTSA serves (7 pages), read Sep 30, 2026. A part number is shown only where it matches GMC’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 752 complaints with NHTSA since 2015. 5 of them name Seat Belts — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
This is about my brand new Acadia. One of the seatbelt locks of the second row is missing. I did report the issue to the GMC local dealer and they’re to replace the missing lock, however, I was expecting to get GMC to take immediate action as this is a major safety concern. I have received no communication back from them yet.
2022 GMC Acadia · Seat Belts · filed with NHTSA Jan 24, 2023 · ODI 11503499
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seat belts
Source: same model, same component group2 other manufacturer communications filed against the GMC Acadia under the same component group (seat belts), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 24-NA-147 | Service bulletin | Aug 5, 2024 | This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor. |
| 99-09-40-005I | Service bulletin | Jul 17, 2023 | This service bulletin provides information on availability for a seat belt extender. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for GMC, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GMC N222393100 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N222393100 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does N222393100 cover?
The manufacturer filed it against 5 model years: 2023 GMC Acadia, 2022 GMC Acadia, 2021 GMC Acadia, 2020 GMC Acadia, 2019 GMC Acadia. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.