Genesis service campaign SERVICE CAMPAIGN P09G
What it saysThese vehicles have an incorrect character in the 9th digit on VIN labels due to an error in the check digit generator at the vehicle assembly plant. NHTSA’s full summary ↓
Genesis filed this with NHTSA as a service campaign dated Oct 7, 2024, received Aug 7, 2024 — 3 documents under this number: P09G_OL, 24-01-053G (2 filings). It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
These vehicles have an incorrect character in the 9th digit on VIN labels due to an error in the check digit generator at the vehicle assembly plant. On certain 2024 Model Year G80 vehicles, the VIN label error is located on the engine and transmission assemblies along with VIN labels on the frame of the vehicle and may have a “D” in the 9th digit. On certain 2024 Model Year G80 Electrified vehicles, the VIN label error is located on the traction motors (rear and forward) along with VIN labels on the frame of the vehicle and may have a “P” in the 9th digit.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| P09G_OL | Service campaign | Oct 7, 2024 | 11008916 | PDF, 507 KB |
| 24-01-053G | Service campaign | Sep 13, 2024 | 11007797 | PDF, 507 KB |
| 24-01-053G | Service campaign | Jul 4, 2024 | 11006053 | PDF, 335 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| P09GQRC1 | QR Code Sticker Attachment | 0.2 hrs |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Genesis’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 3 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Genesis, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Genesis SERVICE CAMPAIGN P09G a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SERVICE CAMPAIGN P09G repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SERVICE CAMPAIGN P09G cover?
The manufacturer filed it against 1 model year: 2024 Genesis G80. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 8 Jan 2024 – 9 Jan 2024 — the build date is on the certification label in the driver’s door jamb.