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Manufacturer communication · Service campaign

Freightliner service campaign SF693

Freightliner filed this with NHTSA as a service campaign dated Oct 18, 2024, received Nov 6, 2024, about the unknown or other — 3 documents under this number: SF693-OWN LTR, SF693-DLR LTR, SF693-Bulletin. It names 2 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Field Service Campaign for Boom Out of Stow Indicator

Manufacturer campaign id SF693 Kind Service campaign Manufacturer date Oct 18, 2024 Received by NHTSA Nov 6, 2024 Components Unknown Or Other

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SF693-OWN LTRService campaignOct 18, 202411010163not yet checked
SF693-DLR LTRService campaignOct 18, 202411010162not yet checked
SF693-BulletinService campaignOct 18, 202411010140not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2024 Freightliner 114SD; 2024 Freightliner Business Class M2.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Freightliner SF693 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the SF693 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SF693 cover?

The manufacturer filed it against 2 model years: 2024 Freightliner 114SD, 2024 Freightliner Business Class M2. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.