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Manufacturer communication · Service campaign

Freightliner service campaign ICI24-026

What it saysImportant Campaign Information letter for SF691 Campaign Suspended NHTSA’s full summary ↓

Freightliner filed this with NHTSA as a service campaign dated Jun 28, 2024, received Jun 29, 2024, about the service brakes. It names 2 model years (2024–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Important Campaign Information letter for SF691 Campaign Suspended

Manufacturer campaign id ICI24-026 Kind Service campaign Manufacturer date Jun 28, 2024 Received by NHTSA Jun 29, 2024 Components Service Brakes

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
ICI24-026Service campaignJun 28, 202411002542PDF, 151 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2024 Freightliner Business Class M2; 2025 Freightliner Business Class M2.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

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More bulletins about the service brakes

Source: same model, same component group

1 other manufacturer communication filed against the Freightliner Business Class M2 under the same component group (service brakes), newest first.

NumberKindDatedNHTSA’s summary
SF691Service campaignOct 23, 2024Revised Field Service Campaign for M2 Plus Work Brake. REVISION: Additional vehicles have been added to the campaign, and a new campaign gro…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Freightliner, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Freightliner ICI24-026 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the ICI24-026 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does ICI24-026 cover?

The manufacturer filed it against 2 model years: 2024 Freightliner Business Class M2, 2025 Freightliner Business Class M2. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.