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Manufacturer communication · Service bulletin

Ford bulletin TSB 26-2193

What it saysSome of the vehicles listed in the Model statement above may exhibit a condition where the compass does not display in the instrument panel cluster (IPC). NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Apr 27, 2026, received May 5, 2026, about the exterior lighting. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some of the vehicles listed in the Model statement above may exhibit a condition where the compass does not display in the instrument panel cluster (IPC). This may be due to the software in the IPC.

Kind Service bulletin Manufacturer date Apr 27, 2026 Received by NHTSA May 5, 2026 Components Exterior Lighting, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB 26-2193Service bulletinApr 27, 202611032254PDF, 119 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 14 complaints with NHTSA since 2015. 7 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The main screen of the Mach is is uncontrollably restarting at random. This means the backup camera and any visual camera sensors are effectively unsable. Same with radio, hvac, car settings, etc. tons of people on Reddit complaining too

2025 Ford Mustang Mach-E · Electrical System · filed with NHTSA Oct 8, 2026 · ODI 11770009

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the exterior lighting

Source: same model, same component group

2 other manufacturer communications filed against the Ford Mustang Mach-E under the same component group (exterior lighting), newest first.

NumberKindDatedNHTSA’s summary
SSM 55194Service bulletinSep 23, 2026Some 2021-2024 Mustang Mach-E, 2025-2026 Navigator and 2024 F-150 vehicles may exhibit inoperative welcome/approach detection lights. This m…
IPC-25.9.405Over-the-air updateMar 23, 2026"26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function"

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford TSB 26-2193 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB 26-2193 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does TSB 26-2193 cover?

The manufacturer filed it against 1 model year: 2025 Ford Mustang Mach-E. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.