Ford bulletin TSB 24-2142
What it saysThis article supersedes TSB 23-2376 to update the Part List and the Service Procedure. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jun 6, 2024, received Jun 12, 2024, about the power train. It names 21 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
This article supersedes TSB 23-2376 to update the Part List and the Service Procedure. Some 2022-2024 F-550 and F-600 F-Super Duty vehicles equipped with a 10R140 automatic transmission and 6.7L diesel engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P2704 and P0771 stored in the transmission control module (TCM) with poor shift quality and over 5,000 miles (8,000 km) in service. This may be due to wear between the input shaft and the E clutch hub causing the input shaft O-rings to become damaged resulting in an open E clutch circuit. To correct this condition, follow the Service Procedure to replace the E clutch hub and input shaft O-rings.
Trouble codes it names: P0771 P2704
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 24-2142 | Service bulletin | Jun 6, 2024 | 11001575 | PDF, 276 KB |
What the document itself lists
Parts the bulletin names — the first 40 it lists
| Part number | Description | Qty | Find it |
|---|---|---|---|
| LC3Z-7H223-A | Front Support Bolt Washers | — | eBay Motors → |
| LC3Z-7B031-B | Front Support To Case Seal | — | eBay Motors → |
| LC3Z-7A248-A | Torque Converter Hub Seal | — | eBay Motors → |
| LC3Z-7G091-D | Input Shaft Torque Converter (F0) Teflon Seals | — | eBay Motors → |
| LC3Z-7G091-C | Input Shaft Seal (F9) | — | eBay Motors → |
| LC3Z-7G091-B | Input Shaft Front (F2) Teflon Seals | — | eBay Motors → |
| LC3Z-7B399-A | Sun Gear Number 3 Shaft (F7) Seals | — | eBay Motors → |
| LC3Z-7G091-A | Input Shaft (F8) Seals | — | eBay Motors → |
| LC3Z-7G242-C | Input Shaft Small O-Ring Seal | — | eBay Motors → |
| LC3Z-7G242-D | Input Shaft Large O-Ring Seal | — | eBay Motors → |
| LC3Z-7A262-F | E Clutch Piston | — | eBay Motors → |
| LC3Z-7F227-A | E Clutch Balance Dam Outer Seal | — | eBay Motors → |
| LC3Z-7G242-A | E Clutch Piston And Balance Dam Inner Seal | — | eBay Motors → |
| LC3Z-7G242-B | E Clutch Piston And Balance Dam Inner Seal | — | eBay Motors → |
| PC3Z-7P211-C | E Clutch Hub | — | eBay Motors → |
| PC3Z-7482-A | E Clutch Hub Washer | — | eBay Motors → |
| W715131-S442 | Transmission Fluid Cooler Tube Bolt | — | eBay Motors → |
| W714824-S442 | Selector Lever Cable Bracket Bolts | — | eBay Motors → |
| W715618-S437 | Torque Converter Nuts | — | eBay Motors → |
| W718005-S900 | Exhaust Lower Downpipe To Catalyst And | — | eBay Motors → |
| W710356-S439 | Crossmember Bracket Bolts | — | eBay Motors → |
| W520515-S440 | Crossmember Bracket Nuts | — | eBay Motors → |
| W709771-S440 | Transmission Mount Insulator Nuts | — | eBay Motors → |
| LC3Z-7B164-C | E Clutch Friction Plates | — | eBay Motors → |
| LC3Z-7B442-E | E Clutch Steel Plates | — | eBay Motors → |
| LC3Z-7B066-B | E Clutch Select Fit Pressure Plate | — | eBay Motors → |
| LC3Z-7B066-C | E Clutch Select Fit Pressure Plate | — | eBay Motors → |
| LC3Z-7B066-D | E Clutch Select Fit Pressure Plate | — | eBay Motors → |
| LC3Z-7B066-E | E Clutch Select Fit Pressure Plate | — | eBay Motors → |
| LC3Z-7F396-C | Fluid Pan Gasket | — | eBay Motors → |
| LC3Z-7N265-A | Main Control Manifold Seal | — | eBay Motors → |
| LC3Z-7G186-A | Transmission Fluid Filter | — | eBay Motors → |
| LC3Z-7N265-B | Fluid Pump Gasket | — | eBay Motors → |
| F2AZ-6397-A | Dowel Pins | — | eBay Motors → |
| LC3Z-7J227-A | Transmission Fluid Cooler O-Ring | — | eBay Motors → |
| LC3Z-7A527-A | Selective Shim (T3) | — | eBay Motors → |
| LC3Z-7A527-B | Selective Shim (T3) | — | eBay Motors → |
| LC3Z-7A527-C | Selective Shim (T3) | — | eBay Motors → |
| LC3Z-7A527-D | Selective Shim (T3) | — | eBay Motors → |
| LC3Z-7A527-E | Selective Shim (T3) | — | eBay Motors → |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 242142A | 2022-2024 F-Super Duty F550/F600 4X2 6.7L 10R140: Retrieve DTCs, Verify Mileage and… | 10.2 hrs |
| 242142B | 2022-2024 F-Super Duty F550/F600 4X4 6.7L 10R140: Retrieve DTCs, Verify Mileage and… | 11.4 hrs |
Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2022 Ford F-550 SD; 2023 Ford F-550 SD; 2024 Ford F-550 SD; 2022 Ford F-600 SD; 2023 Ford F-600 SD; 2024 Ford F-600 SD; 2024 Ford F-650 Incomplete Chassis; 2022 Ford F-650 SD; 2023 Ford F-650 SD; 2022 Ford F-750 SD; 2023 Ford F-750 SD; 2024 Ford F-750 SD.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 437 complaints with NHTSA since 2015. 56 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2024 Ford F-350. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that a software update had been completed on the TCM.
2024 Ford F-350 Super Duty · Power Train · filed with NHTSA Jul 16, 2025
On 2 separate occasions (3-25-23, 3-26-23) the transmission was frozen in drive, could not bring it up to neutral ,reverse,or park. The first incident took about 10 minutes to put the truck in another gear. The second incident took about 20 minutes to engage in neutral and then another 20 minutes to engage the reverse mode.
2022 Ford F-250 Super Duty · Power Train · filed with NHTSA Mar 29, 2023
Slight vibration at highway speed accompanied by faint grinding noise. Ford installed front auto locker to only one front wheel and a dummy full time locker to right front wheel in non trimmer 2024 f250 and f350s. They know the problem because they issued a tsb 52423 but do not contact truck owners of issue.
2024 Ford F-250 Super Duty · Power Train · filed with NHTSA Aug 12, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group61 other manufacturer communications filed against these Ford models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2406 | Service bulletin | Sep 5, 2026 | Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor shift quality Illumi… |
| TSB 26-2252 | Service bulletin | Sep 5, 2026 | Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor shift quality Illumi… |
| SSM 55098 | Service bulletin | Aug 18, 2026 | Some 2013-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may… |
| TSB 26-2375 | Service bulletin | Aug 12, 2026 | This article supersedes TSB 26-2050 to increase the labor operation allowance of labor operations A and B. Some of the vehicles listed in th… |
| SSM 54900 | Service bulletin | Jun 4, 2026 | Some 2023-2026 F-Super Duty vehicles equipped with a 10R100 or 10R140 transmission may exhibit an intermittent failure to engage forward or… |
| SSM 54899 | Service bulletin | Jun 4, 2026 | Some 2023-2026 F-53 Motorhome Chassis/F-59 Commercial Stripped Chassis and 2024-2026 F-650/F-750/E-Series vehicles equipped with a 6R140 tra… |
| TSB 26-2263 | Service bulletin | May 30, 2026 | This bulletin supersedes 26-2112. Reason For Update: add 2026 model year vehicles, update LV fluid XT-10-QLVC and CXT-10-LV6 description to… |
| TSB 26-2251 | Service bulletin | May 28, 2026 | This article supersedes TSB 25-2545. Reason for update: To correct the current Pinpoint Test description. Some of the vehicles listed in the… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 24-2142 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 24-2142 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 24-2142 cover?
The manufacturer filed it against 21 model years: 2024 Ford F-250 Super Duty, 2023 Ford F-250 Super Duty, 2022 Ford F-250 Super Duty, 2024 Ford F-350 Super Duty, 2023 Ford F-350 Super Duty, 2022 Ford F-350 Super Duty and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2022 Super Duty: built on or before 15 May 2024; 2023-2024 F-Super Duty: built on or before 15 May 2024 — the build date is on the certification label in the driver’s door jamb.